Global enterprises stay ahead with Vyntelligence to get more jobs done – faster, safer, and with fewer expert resources
Accelerated safety response
Reduced field visits
Reduced time to acceptance
Reduced snags & re-works
NPS & Customer satisfaction uplift
Deflected contact centre calls
Are your Frontline Workforce and Customers stuck in the Analogue Age?
Businesses seek to improve productivity of their deskless workers due to significant resource constraints. But, their systems are text-based and time-intensive.
We lose time, engagement, and vital contextual information without video.
Field Workers & Contractors
Field Workers & Contractors
Filling out numerous forms/checklists, feeling inefficient, buried under paperwork
Delayed lagging indicators & poor workforce productivity
Customers & Agents
Customers & Agents
Inefficient, inconvenient, repetitive interactions prone to inaccuracy
Poor and costly CX
Experts & Supervisors
Experts & Supervisors
Struggling to inspect jobs in disparate locations with limited visibility; restricted productivity
Increased risk for employees and customers
Inconsistent data flow hindering accurate visibility and resource planning; lack of insight
Challenges in meeting ESG/SDG targets
Vyn gets you Ahead to the Digital Age
Empower your customers, colleagues and contractors to collaborate with insights from geo-distributed project work and assets to deliver infrastructure and services faster, safer & more sustainably with Vyntelligence.
Better Situational Awareness
Vyn uses the eyes and ears of the technician/ customer for cognitive engagement
Better Process Adherence
Processes are standardised with Vyn guided storyboards and real-time AI alerts
Remote Scene Recreation
Early visibility for action with 360° situational context for a leaner team of remote supervisors and experts
Leading Indicators & insight-driven KPIs
Better planning & risk management with Vyn’s AI-powered smarter root cause analysis
Leading Sustainable Innovation for a decade
Our purpose leads our vision. We build Simpler, Safer & Sustainable ways of working to create quality time for health, family and friends
We partner with global enterprises that are investing significantly to build infrastructure, address climate challenges (ESG) and accelerate digital transformations to offer customers greener choices and make field deployments faster, greener and safer.
Designed for Simplicity
Purposefully Designed for Simplicity
Boost operational efficiency, reduce risks and costs for your deskless workforce through the power of Vyn SmartVideoNotes. We combine human, visual and verbal data with industry-leading AI-powered video intelligence to drive productivity and build customer trust.
Self-serve and remote assurance
Our solutions enable sustainable innovation and accelerate data-driven business outcomes for leading businesses across the globe.
Simpler, Safer, and Sustainable Solutions
Empowering first time right &
Changing the paradigm for customer engagement
Enabling a culture of situational awareness
Create winners from Vynners
Transform the way you work, the way you approach challenges
Field Workers, Contractors & Customers
Capture short, guided videos explaining the situation
- Simple and quick to use, onboard in minutes
- Greener choices with convenient 24×7 access
- No additional hardware required
- App-based, or browser-based
Supervisors and Experts
Collaborate on and share data, opening up communication channels for all relevant parties
- Simple to deploy
- Full visibility of work progress
- Achieve more (of higher quality) with fewer experts and less-experienced workers
- Lower cost to serve
Unlock data insights with
AI-powered video intelligence, enabling timely decisions
- Clarity of outcomes and targets
- Safer works with a proactive culture
- Reduce risk with industrialised processes across distributed assets/ sites
Users and clients love to Vyn sustainably…
Northumbrian Water Group
“When I was asked to trial the Vyn app, being a bit of a dinosaur, I thought this was going to be a waste of time, but it’s probably been one of the best products that Northumbrian Water could have used.”
Head of Customer Experience
“The great thing about Vyntelligence … we’ve reduced lead times for the customer and get the job delivered right first time … by creating this remote surveying capability & tool, surveyors can now survey double figure jobs … geography is not a boundary anymore”
“Switching to video intelligence saw many benefits. One was a better audit trail due to richer information. Second, filming using video has brought about a higher level of consciousness”
Energy Customer Solutions SSE
“Vyn proved simple to deploy and has resulted in a 35% productivity improvement. We’re helping customers make greener choices with this innovative digital technology”
“Installers now self-audit their own work with the Vyn technology. So 100% audits are being completed remotely, saving us over a million carbon miles so far. We are seeing faster installs by a factor of 70% and reduced re-works by 60%”
Customer Inspector Pilot
“We’re able to prioritise and get field teams to those who need us more urgently and make better use of resources. 25% of issues reported are being mitigated upfront, saving visits and travel, especially with the price of fuel right now, and helping help customers faster”
Regional Manager, Installations
“Vyn helped capture key information with a heightened sense of speed, reduced contact and sped up the process for customers … We think we should be saving potentially £130k-140k a year in saved visits by using Vyn.”
Why video your notes
“Human intelligence requires a visual exchange to function effectively. Yet many workplace systems are text-based and time-intensive with minimum face-to-face time.”
Global and local businesses are seeking to improve productivity of their deskless workers, but they struggle with inappropriate tools to make both users’ and managers’ lives easier.
Human intelligence requires a visual exchange to function effectively. Yet many workplace systems are text-based and time-intensive with minimum face-to-face time. We lose time and engagement, and the process is often mistaken for participation. Vital contextual information is rarely captured.
Enter Vyn SmartVideoNotes. Video is the most effective, personal and authentic way of communicating for the user. If a picture is worth a thousand words, a video is worth a million! And for a manager, it is a far richer way to obtain and use contextual job-specific searchable data – enhanced by the rapid advances in AI and predictive analysis.
Want to see Vyn in action?
Play differently with Vyntelligence (Vyn)
30-75 second self-recorded video notes (‘vyns’).
Guided storyboards based on your processes and methodologies.
AI-powered prompts facilitate rapid response and feedback.
End-to-end data and privacy protection ensures information remains totally secure.
Automatically post vyns straight into existing workflow systems from mobile – even offline.
Tags, storyboard categorisation and speech-to-text word recognition provides a rich source of metadata to drive action.
One step at a time to make global changes in the Race to Net Zero
Our aim: 0 Paper, 0 Tick-box forms, 0 Accidents, 0 Call centre calls, 0 Wasted site visits
We are partnering with companies in over 15 countries, that are investing significantly to build global infrastructure, address climate challenges (ESG) and drive digital transformations.
Our diverse, multi-lingual team prides itself on delivering our core values of Simplicity, Velocity, Trust & Mutuality through every aspect of the journey.
While the pressure is on to deliver for 2030, Vyntelligence supports a long term commitment to sustainability – after all, ‘it’s a marathon, not a sprint’!