*powered by US Patented Vyn ™ SmartVideoNotes ™ data capture, Smart annotation & recommendations technology
Happier Customers, Colleagues, and Contractors
See how global enterprises are getting ahead with Vyn – click a logo to explore some of our customer stories
Are your Frontline Workforce and Customers stuck in the Analogue Age?
Businesses seek to improve productivity of their deskless workers due to significant resource constraints. But, their systems are text-based and time-intensive.
Without video, we lose time, engagement, and vital contextual information.
The simplicity of our technology and end-to-end solution-based approach with video data from everyday activities is what makes us unique.
Field Workers & Contractors
Field Workers & Contractors
Filling out numerous forms/checklists, feeling inefficient, buried under paperwork.
Delayed lagging indicators, poor workforce productivity
Customer Agents
Customer Agents
Inefficient, inconvenient, and repetitive interactions prone to inaccuracy.
Poor and costly CX
Expert Supervisors
Expert Supervisors
Struggling to inspect jobs in disparate locations with limited visibility; restricted productivity.
Increased risk for employees and customers
Management
Management
Inconsistent data flow hindering accurate visibility and resource planning; lack of insight.
Challenges in meeting ESG/SDG targets
Leading Sustainable Innovation for over a decade
Our purpose leads our vision. We build Simpler, Smarter & Sustainable ways of working to create quality time for health, family and friends
We partner with global enterprises that are investing significantly to build infrastructure, address climate challenges (ESG) and accelerate digital transformations to offer customers greener choices and make field deployments faster, greener and safer.
Zero
Waste
Zero
Friction
Zero
Accidents
Zero
Carbon Miles
Simpler, Smarter, and Sustainable Solutions
Boost operational efficiency, reduce risks and costs for your deskless workforce through the power of Vyn SmartVideoNotes. We combine human, visual and verbal data with industry-leading AI-powered video intelligence to drive productivity and build customer trust.
Our solutions enable sustainable innovation and accelerate data-driven business outcomes for leading businesses across the globe.
Build digital eyes and ears in your industry
Users and clients love to Vyn sustainably…
Construction Supervisor
Northumbrian Water Group
“When I was asked to trial the Vyn app, being a bit of a dinosaur, I thought this was going to be a waste of time, but it’s probably been one of the best products that Northumbrian Water could have used.”
Head of Customer Experience
Cadent Gas
“The great thing about Vyntelligence … we’ve reduced lead times for the customer and get the job delivered right first time … by creating this remote surveying capability tool, surveyors can now survey double figure jobs … geography is not a boundary anymore”
CIO
Northumbrian Water
“Switching to video intelligence saw many benefits. One was a better audit trail due to richer information. Second, filming using video has brought about a higher level of consciousness”
MD
Energy Customer Solutions SSE
“Vyn proved simple to deploy and has resulted in a 35% productivity improvement. We’re helping customers make greener choices with this innovative digital technology”
Program Director
Openreach
“Installers now self-audit their own work with the Vyn technology. So 100% audits are being completed remotely, saving us over a million carbon miles so far. We are seeing faster installs by a factor of 70% and reduced re-works by 60%”
Customer Inspector Pilot
Severn Trent
“We’re able to prioritise and get field teams to those who need us more urgently and make better use of resources. 25% of issues reported are being mitigated upfront, saving visits and travel, especially with the price of fuel right now, and helping help customers faster”
Regional Manager, Installations
JLA
u0022Vyn helped capture key information with a heightened sense of speed, reduced contact and sped up the process for customers … We think we should be saving potentially £130k-140k a year in saved visits by using Vyn.u0022
‘Vynners’ are winners!
Transform the way you work, the way you approach challenges.
Field Workers, Contractors & Customers
Capture short, guided videos explaining the situation
- Simple and quick to use, onboard in minutes
- Greener choices with convenient 24×7 access
- No additional hardware required
- App-based, or browser-based
Supervisors and Experts
Collaborate on and share data, opening up communication channels for all relevant parties
- Simple to deploy
- Full visibility of work progress
- Achieve more (of higher quality) with fewer experts and less-experienced workers
- Lower cost to serve
Management
Unlock data insights with
AI-powered video intelligence, enabling timely decisions
- Clarity of outcomes and targets
- Safer works with a proactive culture
- Reduce risk with industrialised processes across distributed assets/ sites
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