*powered by US Patented Vyn ™ SmartVideoNotes ™ data capture, Smart annotation & recommendations technology
Global enterprises stay ahead with Vyntelligence to get more jobs done – faster, safer, and with fewer expert resources
Are your Frontline Workforce and Customers stuck in the Analogue Age?
Businesses seek to improve productivity of their deskless workers due to significant resource constraints. But, their systems are text-based and time-intensive.
We lose time, engagement, and vital contextual information without video.
Field Workers & Contractors
Field Workers & Contractors
Filling out numerous forms/checklists, feeling inefficient, buried under paperwork
Delayed lagging indicators & poor workforce productivity
Customers & Agents
Customers & Agents
Inefficient, inconvenient, repetitive interactions prone to inaccuracy
Poor and costly CX
Experts & Supervisors
Experts & Supervisors
Struggling to inspect jobs in disparate locations with limited visibility; restricted productivity
Increased risk for employees and customers
Management
Management
Inconsistent data flow hindering accurate visibility and resource planning; lack of insight
Challenges in meeting ESG/SDG targets
Vyn gets you Ahead to the Digital Age
Empower your customers, colleagues and contractors to collaborate with insights from geo-distributed project work and assets to deliver infrastructure and services faster, safer & more sustainably with Vyntelligence.
Better Situational Awareness
Vyn uses the eyes and ears of the technician/ customer for cognitive engagement
Better Process Adherence
Processes are standardised with Vyn guided storyboards and real-time AI alerts
Remote Scene Recreation
Early visibility for action with 360° situational context for a leaner team of remote supervisors and experts
Leading Indicators & insight-driven KPIs
Better planning & risk management with Vyn’s AI-powered smarter root cause analysis
Leading Sustainable Innovation for a decade
Our purpose leads our vision. We build Simpler, Safer & Sustainable ways of working to create quality time for health, family and friends
We partner with global enterprises that are investing significantly to build infrastructure, address climate challenges (ESG) and accelerate digital transformations to offer customers greener choices and make field deployments faster, greener and safer.
Zero
Waste
Zero
Friction
Zero
Accidents
Zero
Carbon Miles
Build digital eyes and ears in your industry
Simpler, Safer, and Sustainable Solutions
Create winners from Vynners
Transform the way you work, the way you approach challenges
Field Workers, Contractors & Customers
Capture short, guided videos explaining the situation
- Simple and quick to use, onboard in minutes
- Greener choices with convenient 24×7 access
- No additional hardware required
- App-based, or browser-based
Supervisors and Experts
Collaborate on and share data, opening up communication channels for all relevant parties
- Simple to deploy
- Full visibility of work progress
- Achieve more (of higher quality) with fewer experts and less-experienced workers
- Lower cost to serve
Management
Unlock data insights with
AI-powered video intelligence, enabling timely decisions
- Clarity of outcomes and targets
- Safer works with a proactive culture
- Reduce risk with industrialised processes across distributed assets/ sites
Users and clients love to Vyn sustainably…
Construction Supervisor
Northumbrian Water Group
“When I was asked to trial the Vyn app, being a bit of a dinosaur, I thought this was going to be a waste of time, but it’s probably been one of the best products that Northumbrian Water could have used.”
Head of Customer Experience
Cadent Gas
“The great thing about Vyntelligence … we’ve reduced lead times for the customer and get the job delivered right first time … by creating this remote surveying capability & tool, surveyors can now survey double figure jobs … geography is not a boundary anymore”
CIO
Northumbrian Water
“Switching to video intelligence saw many benefits. One was a better audit trail due to richer information. Second, filming using video has brought about a higher level of consciousness”
MD
Energy Customer Solutions SSE
“Vyn proved simple to deploy and has resulted in a 35% productivity improvement. We’re helping customers make greener choices with this innovative digital technology”
Program Director
Openreach
“Installers now self-audit their own work with the Vyn technology. So 100% audits are being completed remotely, saving us over a million carbon miles so far. We are seeing faster installs by a factor of 70% and reduced re-works by 60%”
Customer Inspector Pilot
Severn Trent
“We’re able to prioritise and get field teams to those who need us more urgently and make better use of resources. 25% of issues reported are being mitigated upfront, saving visits and travel, especially with the price of fuel right now, and helping help customers faster”
Regional Manager, Installations
JLA
“Vyn helped capture key information with a heightened sense of speed, reduced contact and sped up the process for customers … We think we should be saving potentially £130k-140k a year in saved visits by using Vyn.”
Play differently with Vyntelligence (Vyn)
Simple
30-75 second self-recorded video notes (‘vyns’).
Structured
Guided storyboards based on your processes and methodologies.
Smart
AI-powered prompts facilitate rapid response and feedback.
Secure
End-to-end data and privacy protection ensures information remains totally secure.
Sharable
Automatically post vyns straight into existing workflow systems from mobile – even offline.
Searchable
Tags, storyboard categorisation and speech-to-text word recognition provides a rich source of metadata to drive action.
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February 8, 2023Empower Your Workforce with Digital Eyes and Ears
