New Service Connections

Give customers the power to self-survey cutting install lead times by up to 85% and accelerating new connections with Vyn

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With limited field resources and impatient customers, the old model of sending a surveyor to site is no longer the sustainable way to survey.

Vyn guides your customers though a self survey, using only their mobile.

It removes the waiting for the surveyor and enables the customer to record and submit their survey 24×7, at their convenience.

Our unique combination of video with embedded AI identifies all the details needed for a desktop agent to review and accurately quote for the works.

Customers can be kept engaged throughout the planning phase, with through a mix of automated reports and augmented reality live video calls.

Allowing you to manage new connections end-to-end without adding carbon miles from travel until the site is ready for the final installation.

"It's been a game changer for us! One 30 second video answers all the connections questions, so we can provide a quotation far more quickly."

“We've reduced lead times by up to 85% for the customer and got jobs delivered right first time"

"Vyn stops multiple visits. Everyone can see what's happening on the site, avoiding miscommunication"

“Vyn proved simple to deploy and has resulted in a 35% productivity improvement."

Simple for Customers

Vyn's no app download makes it easy for customers to create guided SmartVideoNotes

Simple for Surveyors

Desktop surveyors receive, review and respond to the customer survey in minutes.

Simple for Installers

Customers receive accurate quotes, with tailored advice to reduce installation failures

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