Delivering faster, more resilient 5G and full fibre networks for businesses and domestic customers
Telecoms companies play a vital role in keeping businesses and customers connected. 5G and full fibre broadband promise your customers more connected devices, greater resilience and ever faster speeds.
To do this, older copper networks must be replaced with fibre and transmission networks must be built at scale to support public and private 5G networks.
Leading providers must look for ways to achieve the scale of rollout with limited resources to deliver projects at the right quality, right time and right cost.
Deliver quality installations on time and within budget
Customer demand for new connections, aggressive deployment times and a highly competitive market for skilled field workers present challenges to delivery.
Scarce resources cannot afford the time lost on older paper-based processes, that lack any evidence or work guidance, to record job accurate completion.
Auditors cannot spare the time to travel the country to sample only a small percent of completed works.
To protect revenue realisation, rework and snags must be caught and remedied at the point of installation, not through multiple site visits by multiple teams of experts.
Proactively drive work quality at the moment of installation
Vyntelligence lets your field teams capture their completed work in a simple guided short video note and coaches them to complete the work right first time.
Patented industry AI models monitor work quality and safety, validating key components are installed correctly. Feedback and next best actions are automatically given to the user if defects are detected.
Auditors see job reports in near real-time via the control centre dashboard and can authorise completion or give feedback to the field via chat or direct video link.
The Vyn Advantage
for the field worker
Simple and quick to use, can focus on the day job
Improved field productivity and safety
Smooth handover pack with auditable, visual information of works and assets installation/ condition, including any snags to be corrected
Shared searchable knowledge base with easy access for all teams & subcontractors
Simple way to report any NC, Safety visits, LMRA, etc. across projects and operations
for the supervisor
Full visibility of work progress
Smarter mobilisation of workforce
Auditable, visual information of works and assets
installation / condition, including any snags to be corrected
Track jobs in near-real time – enabling collaboration and communication
Self-Audit allows Remote Supervisors to tag non-compliant activities
Geo-tagged Vyns provide confirmation of works adhering to designs
for the management
Clarity on outcomes and targets
Reduced project delivery risk
Deviations & Change Requests can be reported in a timely fashion
Computer Vision models can help detect additional defects
Reduced IT, digitization & maintenance costs
Better ratio of supervisors / auditors per project (reduced future hiring of FTEs)
Single mobile and web application and common data platform for all phases across network rollout and O&M
Vyn Site – Survey Planning
Detailed Visual and Geo tagged Survey of Site details – accessibility, surroundings (vegetation, traffic). Risk completed by surveyor.
Vyn Installation drop complete
Visual confirmation of installation, service activation at customer premises
Vyn Remote Audit of 3rd party work
Visual Confirmation of Network build activities to turn the services ON e.g. Block terminal to exchange connection.
Vyn Network Build
Detailed geo tagged visuals of connection points, installation requirements. Completed by technician on the first visit.
Vyn Job Closure
Visual confirmation of installation, service activation at end customer premises (cabinet or 5G site).
Vyn Field Engineer Survey
Visuals survey of available capacity and other parameters. Completed by technician.
Vyn O&M Asset Maintenance
Corrective & Preventive Maintenance actions, asset condition monitoring, and searchable history of asset maintenance records.
Vyn Excavation – Site Build
Assessment of quality / safety hazards and controls for site build for installation on poles or underground
Vyn Customer activation request
Activation request by end customer for new connection captures relevant site and accessibility data.
Vyn Customer issue reporting
Customer self service reporting with AI-powered routing to enable faster information flow for quicker resolution.
The Business Impact
Audits completed remotely
Cost Avoidance in Maintenance
Growth in snag-free builds
Carbon Miles saved in a year
Users and clients love to Vyn sustainably…
LLU Infrastructure Process Specialist
“We were able to remove the need for any physical visits because the installer was able to audit their own work with the Vyn technology. So 100% audits are now being completed remotely. This is a first for Openreach so is a big achievement that we can remotely audit successfully to the quality standard required”
“With Vyn, we can make informed decisions on how to repair, be more proactive on sending the teams with the correct equipment, and we’re able to move immediately if a site needs more security.”
Head of Operations (Ambulance Radio Programme)
“Having the Vyn Smart mobile application… will reduce time on site, allow our teams to carry out real time audits and very importantly help contribute towards meeting Telent’s commitment to reduce our carbon footprint.”