Accurate, same-day quotes with Vyn SmartVideoNotes
Achieve same-day quotes, driving faster sales conversions and first-time-right installations. Eliminate the need for time-consuming and costly site visits — now, customers or field/sales teams can easily conduct surveys and initiate quotes with a simple guided video capture.
Vyn’s AI categorises each video by the complexity of the job. This smart categorisation makes each quote accurate, so your team can allocate resources more efficiently and reduce unexpected challenges during installation.
Vyn it in a Minute
1. Your customer reaches out for a new connection via your website or a call to customer support.
2. An SMS is sent to the customer with a link to record a quick video (a Vyn, as we like to call it) showing the site access and connection area, ensuring you get all the details you need without going to the site.
3. Your team reviews the submitted Vyn on the same day and prepares a service quote based on the information provided. The quote is sent to the customer, detailing the costs and the scope of service.
4. The customer reviews the quote and accepts it, initiating the connection process. The service team can make the connection, completing the customer’s journey.
And that’s it — the customer is all set!