Vyntelligence partnered with a multinational energy provider to enable digital self-audit and improve visibility into field activity.
Our client was struggling to quickly identify and draw insights on completed repair and servicing jobs with their current paper-based job cards.
They needed to enable a method for engineers to digitally self-audit with an aim to improve efficiency of job cards.
Vyntelligence digitally enabled engineers to record completed jobs on customer site visits and
introduced a remote supervision capability.
With our SmartVideoNotes technology, engineers were auto-guided to show and summarise the work they’ve completed in a short video, resulting in improved process efficiency by reimagining data capture and digitalising job completion cards.
Want to know how this was done? Check out the full case study.
Within 3 weeks, all engineers were remotely onboarded and our client started seeing clear visibility into all repair and servicing jobs in the field with digital self-audit and job completion workflow.
With near real-time insights from the field, our client had early visibility and action-oriented dashboards deliver data intelligence with single click to insight.
“Vyn allows us to capture the full picture of a job, from start to finish. It makes servicing easier and streamlined for engineers on site. From a quality perspective, we can see that the boiler service is being carried out like it’s supposed to“Eamonn Brownlee, General Manager ROI, Energy Services
Upsell opportunities worth over €550,000 were automatically identified from the data captured on boiler replacements.