Evolving Utilities, From Promises to Progress at UW Forum’24
This week marked an extraordinary moment for the Vyntelligence team. The first snowfall of the season transformed the...
Improving Utility CX and field service efficiency using generative AI
A joint blog from AWS and Vyntelligence about transforming CX and FX in the Utilities industry Mayank Sharma (Chief...
Severn Trent Water, together with Vyntelligence, are Finalists in Utility Week Awards
Project launched by Severn Trent Water and Vyntelligence shortlisted as a finalist for Customer Experience Utility Week...
Vyntelligence Awarded the Most Popular Exhibitor by Utility Week Live 2024
Imagine this: you’re walking the aisles of the NEC in Birmingham at Utility Week Live with your colleagues in...
Responsible AI: Redefining Field Operations & Customer Experience
At Vyntelligence, we are dedicated to simplifying work by intertwining AI with human ingenuity, enabling individuals...
Northumbrian Water Reduced Flooding Incidents by 90% and Saved Potential Penalties of over £2 Million
Download Full Case Study The Challenge Northumbrian Water faced two critical challenges: Flooding from Operations: They...
Ebook: A Leader’s Guide to Improving CSAT, Regulatory Compliance and Operational Efficiency Using Video and AI Innovation
In an era marked by rapid technological advances and shifting consumer expectations, utility leaders face a complex set...
Customer-Centric Utilities: Pioneering Innovation and Trust for A Better Customer Experience
At the UK’s most influential consumer-focused event, the Utility Week Customer Summit, Vyntelligence sponsored...
Street Smart: How Northumbrian Water and Cadent Gas Reduce Fines and Improve Compliance
Our latest Vynners Community event spotlighted game-changers from Northumbrian Water and Cadent Gas, sharing their key...
DistribuTech: The Impact Game-Changers Are Making Across The US Distributed Energy & Utilities Landscape
On the 26th February, five all-star Vynners flew across the pond to the sunny magical lands of Orlando, Florida to meet...
How SSE Airtricity and UK Power Networks Deliver Faster Quotes to Customers for Green Home Upgrades
In the fast-paced world of energy services, SSE Airtricity and UK Power Networks are leading the charge in setting up...
Cadent Gas boosts safety and compliance in street works with Vyntelligence’s video and AI-powered solution
Download Full Case Study The Challenge Cadent Gas wanted to improve safety culture in street works across distributed...
What Does It Take To Be A Game-Changer?
Insights and perspectives from a diverse set of game-changers at Perspectives with Vyn 2023. “An event, idea, or...
Top Tips for Water Efficiency and Engaging with Your Community
The Essence of Water Efficiency and Community EngagementWater is an invaluable resource. With the challenges of...
What happens when two leaders passionate about driving change plant a seed together?
It grows into fruits for all to bear. And that’s what Nigel Watson, CIO at Northumbrian Water and Kapil...
Delivering Faster, and Safer, Field and Customer Service with video technology
Bringing together our customers to talk about their challenges and experiences is something we love to do here at...
Guy Richelle and Alan Robb Join Vyntelligence Advisory to further Drive Innovation for Speed & Customer Centricity in Energy Transition
Vyntelligence is pleased to announce the appointment of two new members to its advisory, as it continues to expand its...
United Utilities and Wales & West Utilities Reduce Customer Lead Times for Developer Services and Improve Customer Experience with Vyn SmartVideoNotes
At our recent Vynners’ Community event, we were joined by Star Vynners, Claire Edwards from Wales & West...
Improved developer customer experience scores and 2,500 hours of administration saved
United Utilities, leading water supplier to more than 3 million homes and businesses, partnered with Vyntelligence to...
Site visits saved and customer satisfaction score up to 9.29 with Vyn SmartVideoNotes
Wales & West Utilities, gas distribution network to over 7.5 million people, partnered with Vyntelligence to...
