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Vyntelligence
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    • Customer Self-Service
    • Safety & Asset Management
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    • Utilities
    • Electricity & Gas
      • New Service Connections
    • Green Energy
    • Water
      • New Service Connections
      • Leaky Loos
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Tag - FX – Operations & Maintenance

BlogsEvents & Webinars
Enel Green Power and Shell Enable Remote Capabilities in Field Service with Vyn SmartVideoNotes
Viki Michael
20 September 2022

Enel Green Power and Shell Enable Remote Capabilities in Field Service with Vyn SmartVideoNotes

In the seventh edition of Vynners’ Community Masterclass, we were joined by Star Vynners Mercedes Olster and...

4 min
Blogs
AI Technologies: Reshaping Trends in Utilities Services
Viki Michael
15 September 2022

AI Technologies: Reshaping Trends in Utilities Services

AI technology is usually championed for self-driving cars and other high-tech innovations, but it’s important to...

4 min
News
Vyntelligence recognised as a Sample Vendor in the 2022 Gartner® Hype Cycle™ for Customer Service & Support Technologies
Viki Michael
13 September 2022

Vyntelligence recognised as a Sample Vendor in the 2022 Gartner® Hype Cycle™ for Customer Service & Support Technologies

The 2022 Gartner Hype Cycle report on CSS technologies said, “many customer service organisations are striving...

4 min
Blogs
How the Water Industry can Lead the Way in Digital Customer Experience and Be More Sustainable
Viki Michael
6 September 2022

How the Water Industry can Lead the Way in Digital Customer Experience and Be More Sustainable

Today’s customers expect a simple, quick and tailored service experience. With one third of...

5 min
BlogsCustomer Stories
Vyn improves Customer Experience & Efficiency by mitigating 25% technician visits upfront
Viki Michael
7 August 2022

Vyn improves Customer Experience & Efficiency by mitigating 25% technician visits upfront

Vyn improves Customer Experience & Efficiency by mitigating 25% technician visits upfront

2 min
Blogs
These Companies are Winning the Race to Reinvent Energy
Viki Michael
27 June 2022

These Companies are Winning the Race to Reinvent Energy

These Companies are Winning the Race to Reinvent Energy

1 min
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BlogsCustomer Stories
Vyn reduces field visits and team handovers, improving customer response times for Northumbrian Water
Viki Michael
23 June 2022

Vyn reduces field visits and team handovers, improving customer response times for Northumbrian Water

Vyn reduces field visits and team handovers, improving customer response times for Northumbrian Water

2 min
BlogsEvents & Webinars
Severn Trent, a leading UK water utility, offers customers a digital, video-enabled channel to improve Customer Satisfaction and C-MeX Score
Viki Michael
30 May 2022

Severn Trent, a leading UK water utility, offers customers a digital, video-enabled channel to improve Customer Satisfaction and C-MeX Score

Severn Trent, a leading UK water utility, offers customers a digital, video-enabled channel to improve Customer...

3 min
BlogsCustomer Stories
Vyn SmartVideo reduces lead time for new service requests improving customer NPS
Viki Michael
20 April 2022

Vyn SmartVideo reduces lead time for new service requests improving customer NPS

Vyn SmartVideo reduces lead time for new service requests improving customer NPS

2 min
Blogs
Embracing new technologies to deliver a seamless customer experience and achieve material business outcomes
Viki Michael
4 March 2022

Embracing new technologies to deliver a seamless customer experience and achieve material business outcomes

Embracing new technologies to deliver a seamless customer experience and achieve material business outcomes

7 min
BlogsEvents & Webinars
Scaling Innovation – We are doing it. Are you?
Viki Michael
28 February 2022

Scaling Innovation – We are doing it. Are you?

Scaling Innovation – We are doing it. Are you?

4 min
BlogsCustomer Stories
Vyn improves customer experience and shortens order-to-delivery time at JLA
Viki Michael
12 January 2022

Vyn improves customer experience and shortens order-to-delivery time at JLA

Smart video improves customer experience and shortens order-to-delivery time at JLA

2 min
Blogs
Synthetic Data can Accelerate Wider Adoption of Enterprise AI
Viki Michael
5 January 2022

Synthetic Data can Accelerate Wider Adoption of Enterprise AI

Synthetic Data can Accelerate Wider Adoption of Enterprise AI

2 min
Blogs
Looking Ahead – Making Data & Frontline Teams Future-ready
Viki Michael
20 December 2021

Looking Ahead – Making Data & Frontline Teams Future-ready



Looking Ahead - Making Data & Frontline Teams Future-ready

4 min
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BlogsCustomer Stories
Richer data & SmartVideoNotes surveys drive cost efficiencies
Viki Michael
15 December 2021

Richer data & SmartVideoNotes surveys drive cost efficiencies

Richer data & SmartVideoNotes surveys drive cost efficiencies

2 min
BlogsEvents & Webinars
In conversation with Openreach: Better quality installations and digital remote work assurance with Vyn SmartVideoNotes
Viki Michael
10 December 2021

In conversation with Openreach: Better quality installations and digital remote work assurance with Vyn SmartVideoNotes

In conversation with Openreach: Better quality installations and digital remote work assurance with Vyn...

2 min
0
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BlogsEvents & Webinars
Celebrating Achievements with Star Vynners from Cadent Gas, Welsh Water and JLA
Viki Michael
1 December 2021

Celebrating Achievements with Star Vynners from Cadent Gas, Welsh Water and JLA

Celebrating Achievements with Star Vynners from Cadent Gas, Welsh Water and JLA

4 min
0
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Blogs
Engage, empower and invest in your people with the right technology to create far-reaching impact faster
Viki Michael
11 November 2021

Engage, empower and invest in your people with the right technology to create far-reaching impact faster

Engage, empower and invest in your people with the right technology to create far-reaching impact faster

8 min
0
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BlogsEvents & Webinars
Collaboration for Innovation: Discovering the power of Smart Video & AI to drive benefits in the Utilities industry
Viki Michael
4 November 2021

Collaboration for Innovation: Discovering the power of Smart Video & AI to drive benefits in the Utilities industry

Collaboration for Innovation: Discovering the power of Smart Video & AI to drive benefits in the Utilities...

4 min
0
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BlogsCustomer Stories
Digitalising for efficiency & speed of smart meter installs
Viki Michael
13 October 2021

Digitalising for efficiency & speed of smart meter installs

Digitalising for efficiency & speed of smart meter installs

2 min
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