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Vyntelligence
  • Solutions
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    • Customer Self-Service
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  • Industries
    • Utilities
    • Electricity & Gas
      • New Service Connections
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      • New Service Connections
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Vyntelligence
  • Solutions
    • Quick Quotes
    • Construction, Installation and Commissioning
    • Customer Self-Service
    • Safety & Asset Management
  • Industries
    • Utilities
    • Electricity & Gas
      • New Service Connections
    • Green Energy
    • Water
      • New Service Connections
      • Leaky Loos
    • Telecoms
      • New Installations
      • Fibre Deployment
      • Mobile Deployment
    • Manufacturing
  • Technology
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  • Resources
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Tag - water

Events & Webinars
IUCX Phoenix: Vyntelligence brings the heat (and customer innovation)!
Isha Jain
17 May 2025

IUCX Phoenix: Vyntelligence brings the heat (and customer innovation)!

The Innovate UtilityCX (IUCX) conference reinforced what we’ve long believed at Vyntelligence: utilities are...

3 min
BlogsEvents & Webinars
How Welsh Water and United Utilities are Shaping the Future of Water Management
Isha Jain
9 April 2025

How Welsh Water and United Utilities are Shaping the Future of Water Management

When industry game changers speak, they ignite disruption, spark innovation, and offer powerful insights that reshape...

4 min
BlogsEvents & Webinars
When is ‘Good’, Just Not Good Enough? How to Measure and Improve the Customer Journey
Isha Jain
13 March 2025

When is ‘Good’, Just Not Good Enough? How to Measure and Improve the Customer Journey

In today’s competitive landscape, customer service is a critical differentiator to build brand loyalty and drive...

5 min
BlogsEvents & Webinars
The Missing Piece to AMP8 Success Revealed
Isha Jain
25 February 2025

The Missing Piece to AMP8 Success Revealed

With water utilities planning to double the amount of investment in their infrastructure and capital works (£104...

4 min
BlogsCustomer Stories
The Game Changers Behind the Next Digital Revolution
Isha Jain
20 December 2024

The Game Changers Behind the Next Digital Revolution

2024 has been a ground-breaking year, marked by technological leaps and a global shift toward sustainable growth...

2 min
News
Severn Trent Water, together with Vyntelligence, are Finalists in Utility Week Awards
Viki Michael
31 October 2024

Severn Trent Water, together with Vyntelligence, are Finalists in Utility Week Awards

Project launched by Severn Trent Water and Vyntelligence shortlisted as a finalist for Customer Experience Utility Week...

2 min
BlogsCustomer Stories
Northumbrian Water Reduced Flooding Incidents by 90% and Saved Potential Penalties of over £2 Million
Viki Michael
13 May 2024

Northumbrian Water Reduced Flooding Incidents by 90% and Saved Potential Penalties of over £2 Million

Download Full Case Study The Challenge Northumbrian Water faced two critical challenges: Flooding from Operations: They...

1 min
BlogsCustomer Stories
Reducing Fines and Flooding from Jetting: Northumbrian Water’s Success with Vyn
Viki Michael
23 January 2024

Reducing Fines and Flooding from Jetting: Northumbrian Water’s Success with Vyn

In the world of water management, reducing flooding from jetting events is crucial for customer satisfaction...

2 min
BlogsEvents & Webinars
What Does It Take To Be A Game-Changer?
Viki Michael
25 October 2023

What Does It Take To Be A Game-Changer?

Insights and perspectives from a diverse set of game-changers at Perspectives with Vyn 2023. “An event, idea, or...

10 min
BlogsEvents & Webinars
What happens when two leaders passionate about driving change plant a seed together?
Viki Michael
7 August 2023

What happens when two leaders passionate about driving change plant a seed together?

It grows into fruits for all to bear.  And that’s what Nigel Watson, CIO at Northumbrian Water and Kapil...

4 min
Blogs
Emerging Trends in Water Management: Northumbrian Water’s (NWL) Tech-Driven Approach to SOs and Outfalls
Viki Michael
3 July 2023

Emerging Trends in Water Management: Northumbrian Water’s (NWL) Tech-Driven Approach to SOs and Outfalls

Leading the Change to Remote Video Audit & Supplier Collaboration at Openreach

4 min
BlogsEvents & Webinars
United Utilities and Wales & West Utilities Reduce Customer Lead Times for Developer Services and Improve Customer Experience with Vyn SmartVideoNotes
Viki Michael
17 February 2023

United Utilities and Wales & West Utilities Reduce Customer Lead Times for Developer Services and Improve Customer Experience with Vyn SmartVideoNotes

At our recent Vynners’ Community event, we were joined by Star Vynners, Claire Edwards from Wales & West Utilities...

4 min
BlogsCustomer Stories
Improved developer customer experience scores and 2,500 hours of administration saved
Viki Michael
15 February 2023

Improved developer customer experience scores and 2,500 hours of administration saved

United Utilities, leading water supplier to more than 3 million homes and businesses, partnered with Vyntelligence to...

1 min
BlogsCustomer Stories
Vyn improves customer experience and enables faster leak fix with remote triage
Viki Michael
23 August 2022

Vyn improves customer experience and enables faster leak fix with remote triage

Vyn improves customer experience and enables faster leak fix with remote triage

2 min
BlogsCustomer Stories
Vyn improves Customer Experience & Efficiency by mitigating 25% technician visits upfront
Viki Michael
7 August 2022

Vyn improves Customer Experience & Efficiency by mitigating 25% technician visits upfront

Vyn improves Customer Experience & Efficiency by mitigating 25% technician visits upfront

2 min
BlogsCustomer Stories
Vyn reduces field visits and team handovers, improving customer response times for Northumbrian Water
Viki Michael
23 June 2022

Vyn reduces field visits and team handovers, improving customer response times for Northumbrian Water

Vyn reduces field visits and team handovers, improving customer response times for Northumbrian Water

2 min

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