With water utilities planning to double the amount of investment in their infrastructure and capital works (£104 billion in England and Wales) – innovation will be crucial for the industry to deliver on these AMP8 outcomes. To support this, the Ofwat innovation fund is going to increase to £400 million to better meet the AMP8 demands and the evolving needs of customers, society and the environment.
In order to meet AMP8’s demands, companies must prove that:
- The environment is improving: Regulators need clear, auditable evidence that interventions are working.
- Water supplies are safeguarded: With climate challenges growing, water companies must show resilience in their operations. It is important for detailed monitoring programs to track progress accurately.
- Customer service is enhanced: Increasing regulatory pressure makes it vital for utilities to maximise resources and boost customer experience. This means proactively addressing service disruptions with smarter, data-driven responses.
- Assets are resilient: Problems don’t sit still, they evolve. This means utilities need real-time insights to ensure asset health and infrastructure fitness.
To achieve this, water utilities need a strong supply chain to deliver highly collaborative projects. This is nothing new – utilities have worked with a wide variety of partners to manage and maintain their assets. However, to successfully deliver on the many aspects of AMP8 programmes, a significant shift in culture and mindset is desperately required. Only with a more agile approach will water providers stand a chance in meeting the strict targets that have been set. This can be achieved by fully researching and embracing innovative and intelligent solutions to deliver a lasting and beneficial impact.
By gaining 360° visibility and feedback on your assets and people, water providers can truly transform how they organise and deliver work and processes in the field. Improving from the ground up, video and camera-first AI at the field level can help water utilities achieve faster, safer and sustainable goals that the AMP8 demands. It can also support customers by eliminating disruptions, reducing wasted time and effort, and improving efficiency and resilience.
How can AI-powered video intelligence bring AMP8 success?
AMP8 success can be enabled with a continuous improvement and learning culture, and Vyn’s video and camera-first AI doesn’t just reproduce the process, we transform providing a better data flow and simplifying, which drives productivity & collaboration. People and Data are at the heart of what we do.
- Video Intelligence: Vyn creates a dynamic guided flow that includes different guided video to record and describe, this is where GenAI is applied to create intelligence.
- People: Vyn saves the technicians time, but also supports all the remote experts. Experts can virtually command and control with visibility of the site and instantly feedback via the system, driving a proactive culture of knowledge transfer.
- Secure and Active Collaboration: Vyn drives right first time, safe behaviour and faster progress of work in the field with customers, contractors and colleagues.
This combination of process transformation, people and data-driven design and collaboration drives improved knowledge on asset health and effective investment planning for the future of a successful AMP8 period.
WWT Wastewater Conference 2025
The WWT Wastewater Conference 2025 reverberated the critical need for water utilities to focus on finding innovative and sustainable ways to align with the AMP8 demands. There was a clear pathway drawn to achieve this by maximising efficiencies, demonstrating the effectiveness of their interventions through auditable evidence and data-driven decision-making with an intelligent resource management.
Roselyn Unegbu from Thames Water stressed the importance of being an “intelligent client” by leveraging data and technology to eliminate waste and improving customer service and response times.
Paul Davison, Head of Wastewater Strategy at NI Water, reinforced this perspective by challenging the industry’s traditional approach of “building its way out of problems”. He reminded the need to focus on root causes rather than symptoms, advocating for a “measure twice, cut once” approach.
At Vyntelligence, we value the themes addressed at the conference as well as the investments and funding under the AMP8 period. Our solutions directly support the development of large, impactful projects in the utilities sector. We’ve been part of this journey with water companies who share a unified vision to address major industry challenges, effectively bridging gaps across the business. This shift towards video intelligence is already helping game changers like Northumbrian Water, United Utilities, Welsh Water and more, across the sector streamline AMP8 delivery, providing results while accelerating progress.
Are You AMP8 Ready?
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