Another year, another milestone. For the second consecutive year, Vyntelligence has been crowned ‘The Most Popular Exhibitor‘ at Utility Week Live. This year’s showcase was our largest presence to date, marking a pivotal moment in our company’s evolution from an innovative start-up to an industry leader.
Numbers that tell a story
Walking around our stand, watching the conversations unfold, seeing the genuine excitement – that’s what made these numbers feel real:
- 300 professionals stopped by to chat and share their journey with us
- 80 attendees joined our record-breaking Day 1 LEGO draw!
- 90% of the UK’s top utilities now call Vyntelligence their trusted partner
- £700 billion in UK infrastructure investment is coming – and we’re here to help you make the most of it
But here’s the thing about numbers – they only tell you what happened, not why it mattered.
Introducing the future: Agentic Video Intelligence
UW Live 2025 marked a historic moment as we unveiled Agentic Video Intelligence. This first of its kind technology will revolutionise field operations and customer experience with autonomous, intelligent workflows.
As the UK prepares to invest £700 billion in infrastructure and assets through initiatives like the AMP8 regulatory cycle, Clean Power 2030 Action Plan, and ongoing grid and mains upgrades, infrastructure remains the backbone of the nation’s Net Zero transition. The teams tasked with delivering this critical infrastructure demand smarter delivery methods that are safer, faster, and greener — and this is where Vyntelligence changes the game.
Our Agentic Video Intelligence transforms how work gets done in complex, underserved environments, making insight accessible where it’s needed most. For the first time, frontline teams can simply show and tell. Vyn® enhances process efficiency by acting as a virtual on-site expert. Leveraging the high information density of video, Vyn® AI can watch, listen and interpret. Through integrations, it tracks status changes, while smart search and prompts provide access to relevant information about a site, asset, or specific moment.
Sharing the stage, sharing our vision
Hattie Lister, our AVP of Commercial Business, took the stage at the Customer, Culture and Workforce forum. Alongside Sally Ainsworth from United Utilities and Ben Ferris from Octopus Energy, she shared our perspective on delivering best-in-class customer service with AI and digital solutions.
Hattie put it perfectly:
“AI and specifically Agentic AI delivers and accelerates business actionable insights. When implemented correctly, it creates a win-win scenario where customers receive faster service while utilities benefit from reduced delivery costs and lower operational carbon footprints.”
Hattie Lister, AVP Commercial Business, Vyntelligence
This philosophy drives everything we do. Not AI for the sake of it, but goal-driven and purpose built. Combining that with the power of video provides real human intelligence. Hattie Lister delivered a passionate truth on how the entire ecosystem can benefit from the effective, intelligent use of AI.
From small builds to big dreams
A few years back, we were the team with small LEGO builds at modest stands, trying to show people that collaboration and innovation could solve big problems. Now we’re trusted by 90% of the UK’s top utilities, and our “Win with Vyn” LEGO draws have become something people look forward to.
The evolution reflects something deeper: we built a platform that addresses the fundamental challenges utilities face every day. By listening to these needs and responding with genuine innovation, we’ve grown alongside our industry partners.
Looking Forward
The response at UW Live 2025 confirmed what we’ve long believed – the utilities sector is ready for meaningful transformation. The enthusiasm we witnessed wasn’t just about new technology; it was about the possibilities that smart digital solutions can unlock for customers, contractors and colleagues.
As the UK prepares for the largest infrastructure investment in its history, utilities need technology partners who can deliver proven solutions at scale. They need platforms that integrate seamlessly with existing operations while preparing them for tomorrow’s challenges.
They need Vyntelligence.
Walking away from UW Live 2025, we’re energised by the conversations we had and the problems we’re going to solve together. The future of utilities is happening right now, and we’re honoured to be building it together.
Ready to Win with Vyn? Book a call to get started.
