Severn Trent Water, together with Vyntelligence, are Finalists in Utility Week Awards
Project launched by Severn Trent Water and Vyntelligence shortlisted as a finalist for Customer Experience Utility Week...
Vyntelligence Awarded the Most Popular Exhibitor by Utility Week Live 2024
Imagine this: you’re walking the aisles of the NEC in Birmingham at Utility Week Live with your colleagues in...
Ebook: A Leader’s Guide to Improving CSAT, Regulatory Compliance and Operational Efficiency Using Video and AI Innovation
In an era marked by rapid technological advances and shifting consumer expectations, utility leaders face a complex set...
Customer-Centric Utilities: Pioneering Innovation and Trust for A Better Customer Experience
At the UK’s most influential consumer-focused event, the Utility Week Customer Summit, Vyntelligence sponsored...
What happens when two leaders passionate about driving change plant a seed together?
It grows into fruits for all to bear. And that’s what Nigel Watson, CIO at Northumbrian Water and Kapil...
Delivering Faster, and Safer, Field and Customer Service with video technology
Bringing together our customers to talk about their challenges and experiences is something we love to do here at...
Guy Richelle and Alan Robb Join Vyntelligence Advisory to further Drive Innovation for Speed & Customer Centricity in Energy Transition
Vyntelligence is pleased to announce the appointment of two new members to its advisory, as it continues to expand its...
United Utilities and Wales & West Utilities Reduce Customer Lead Times for Developer Services and Improve Customer Experience with Vyn SmartVideoNotes
At our recent Vynners’ Community event, we were joined by Star Vynners, Claire Edwards from Wales & West...
Improved developer customer experience scores and 2,500 hours of administration saved
United Utilities, leading water supplier to more than 3 million homes and businesses, partnered with Vyntelligence to...
Site visits saved and customer satisfaction score up to 9.29 with Vyn SmartVideoNotes
Wales & West Utilities, gas distribution network to over 7.5 million people, partnered with Vyntelligence to...
UK Power Networks partners with Vyntelligence to launch first-ever video engagement channel to help customers
People who need help to solve electrical issues in their home will be able to get help via a video call for the first...
Vyn reduces field visits and team handovers, improving customer response times for Northumbrian Water
Vyn reduces field visits and team handovers, improving customer response times for Northumbrian Water
Embracing new technologies to deliver a seamless customer experience and achieve material business outcomes
Embracing new technologies to deliver a seamless customer experience and achieve material business outcomes
