Download Full Case Study The Challenge Northumbrian Water faced two critical challenges: Flooding from Operations: They wanted to stop flooding incidents caused by jetting operations. Despite various mitigation efforts, these incidents were frequent, with an average of 30 occurrences per year...
Our latest Vynners Community event spotlighted game-changers from Northumbrian Water and Cadent Gas, sharing their key insights on how they’re reducing fines and improving regulatory compliance. We also had the honour of hearing from a special guest, Monisha Gower, Assets Director at...
In the world of water management, reducing flooding from jetting events is crucial for customer satisfaction, operational efficiency and regulatory reporting. This blog delves into how water companies can successfully reduce flooding incidents, associated fines and improve service quality. ...
The Essence of Water Efficiency and Community EngagementWater is an invaluable resource. With the challenges of increasing demand, climate changes, and urbanisation, its judicious use is more crucial than ever. Here’s a comprehensive guide to help water utilities manage water efficiency and...
Water scarcity is rapidly becoming a pressing concern, even in traditionally wet regions like the UK. With the country’s daily water consumption ranking among Europe’s highest, the need to plug the gap with innovative solutions is growing. The Backdrop: UK’s Looming Water...
Vyn for The Water Industry Improve Customer Experience, Operational Efficiency and Regulatory Compliance with Vyn SmartVideoNotes Book A Demo Play Video Previous slide Next slide Vyntelligence is an essential technology partner in the water industry, simplifying customer interactions, improving...
Leading the Change to Remote Video Audit & Supplier Collaboration at Openreach
Today’s customers expect a simple, quick and tailored service experience. In the water industry, the introduction of Customer Measure of Experience (C-MeX) and Developer Measure of Experience (D-MeX) in Ofwat’s price review aim to incentivise UK water companies to deliver better services. Utilities...
Today’s customers expect a simple, quick and tailored service experience. With one third of consumers saying their biggest frustration is repeating themselves to multiple customer service agents, field service organisations are turning to digital transformation to help them improve...
Vyn reduces field visits and team handovers, improving customer response times for Northumbrian Water
Severn Trent, a leading UK water utility, offers customers a digital, video-enabled channel to improve Customer Satisfaction and C-MeX Score
Celebrating Achievements with Star Vynners from Cadent Gas, Welsh Water and JLA
Dwr Cymru Welsh Water, one of the flagship companies in Wales, selects Vyntelligence to provide an upgraded Customer Experience
Stepping into 2021 | Top 8 Priorities for Energy and Water companies
NWG Innovation festival: how rural communities are using AI to maintain their water supply
Vyntelligence proudly welcomes Andrew Cornelia, President & CEO of Mercedes-Benz High-Power Charging North America, to its customer advisory board to bolster its expansion in the US market. Andrew is a recognised leader in the EV industry, with a journey marked by significant roles at...
Imagine this: you’re walking the aisles of the NEC in Birmingham at Utility Week Live with your colleagues in search for the next best innovation (or the stand giving the best freebies). It’s been a long day of seeing the same things, having the same conversations of ‘Hi, how are you?’ ‘What do you...
London, UK – Vyntelligence announces the industry-first multimodal AI solution aimed at transforming the safety and efficiency of street works. The new technology, powered by advanced Vyn® Computer vision and Vyn® Gen AI, will be showcased at Utility Week Live. In the UK, around 2.2 million...
In an era marked by rapid technological advances and shifting consumer expectations, utility leaders face a complex set of challenges. The sector is under increasing pressure to innovate while managing the delicate balance between operational efficiency, customer satisfaction, and regulatory...
At the UK’s most influential consumer-focused event, the Utility Week Customer Summit, Vyntelligence sponsored the Sustainable Energy strand where Louise Lanes, Head of Customer Experience at Northern Powergrid and a panel of experts from British Gas and Citizens Advice discussed improving...
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