Our latest Vynners Community event spotlighted game-changers from Northumbrian Water and Cadent Gas, sharing their key insights on how they’re reducing fines and improving regulatory compliance. We also had the honour of hearing from a special guest, Monisha Gower, Assets Director at...
In the world of water management, reducing flooding from jetting events is crucial for customer satisfaction, operational efficiency and regulatory reporting. This blog delves into how water companies can successfully reduce flooding incidents, associated fines and improve service quality. ...
The Essence of Water Efficiency and Community EngagementWater is an invaluable resource. With the challenges of increasing demand, climate changes, and urbanisation, its judicious use is more crucial than ever. Here’s a comprehensive guide to help water utilities manage water efficiency and...
Water scarcity is rapidly becoming a pressing concern, even in traditionally wet regions like the UK. With the country’s daily water consumption ranking among Europe’s highest, the need to plug the gap with innovative solutions is growing. The Backdrop: UK’s Looming Water...
Vyn for The Water Industry Improve Customer Experience, Operational Efficiency and Regulatory Compliance with Vyn SmartVideoNotes Book A Demo Play Video Previous slide Next slide Vyntelligence is an essential technology partner in the water industry, simplifying customer interactions, improving...
Leading the Change to Remote Video Audit & Supplier Collaboration at Openreach
Today’s customers expect a simple, quick and tailored service experience. In the water industry, the introduction of Customer Measure of Experience (C-MeX) and Developer Measure of Experience (D-MeX) in Ofwat’s price review aim to incentivise UK water companies to deliver better services. Utilities...
Today’s customers expect a simple, quick and tailored service experience. With one third of consumers saying their biggest frustration is repeating themselves to multiple customer service agents, field service organisations are turning to digital transformation to help them improve...
Vyn reduces field visits and team handovers, improving customer response times for Northumbrian Water
Severn Trent, a leading UK water utility, offers customers a digital, video-enabled channel to improve Customer Satisfaction and C-MeX Score
Celebrating Achievements with Star Vynners from Cadent Gas, Welsh Water and JLA
Dwr Cymru Welsh Water, one of the flagship companies in Wales, selects Vyntelligence to provide an upgraded Customer Experience
Stepping into 2021 | Top 8 Priorities for Energy and Water companies
NWG Innovation festival: how rural communities are using AI to maintain their water supply
Vyntelligence (Vyn™) proudly welcomes Franck Bouétard to its advisory board to expand market presence in Europe, following early wins in telecom, green energy and utilities sectors. Franck, former Ericsson regional CEO for France, Maghreb, and BeLux, brings a wealth of leadership experience in...
An 85% reduction in street works penalties! Read on to understand how William changed the game in Cadent’s ‘Eyes on The Ground’ programme, in partnership with Vyntelligence. Utilities have always been a key part of the structural network of a nation. As a result, they are also quite heavily...
Accurate, Same-Day Quotes with Vyn Achieve same-day quotes, driving faster sales conversions and first-time-right installations. Eliminate the need for time-consuming and costly site visits. Customers or field/sales teams can easily conduct surveys and initiate quotes with a simple, guided video...
Vynners' CommunityMeet and engage with the best to unlock the secrets of driving successful change. Hear insights, top tips and personal success stories straight from the Game-Changers. This series is where the playbook for the future is written – and you wouldn’t want to miss it. Register Now Past...
Insights and perspectives from a diverse set of game-changers at Perspectives with Vyn 2023. “An event, idea, or procedure that affects a significant shift in the current way of doing or thinking about something.” is how the Oxford English dictionary defines a game-changer. Perspectives...
Customer self-service is all about empowering users. It’s about giving customers the tools and resources to tackle issues, all without having to wait on hold on calls or fill complex forms. Convenience, autonomy, and efficiency are the name of the game here. We’ve taken the self-service...
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