Northumbrian Water and Vyntelligence partner to achieve total asset optimisation with video intelligence
London, UK – 5 August 2025 – Vyntelligence (Vyn®), the market-leading Agentic Video Intelligence...
Northumbrian Water Innovation Festival: The Magic in the Margins
Working in our own worlds, we forget why we started building what we’re building. Then something magical happens...
Affinity Water Achieves Faster Connections for Happier Customers
The utility sector has long been characterised by complex processes and lengthy approval times. For many companies...
IUCX Phoenix: Vyntelligence brings the heat (and customer innovation)!
The Innovate UtilityCX (IUCX) conference reinforced what we’ve long believed at Vyntelligence: utilities are...
How Welsh Water and United Utilities are Shaping the Future of Water Management
When industry game changers speak, they ignite disruption, spark innovation, and offer powerful insights that reshape...
When is ‘Good’, Just Not Good Enough? How to Measure and Improve the Customer Journey
In today’s competitive landscape, customer service is a critical differentiator to build brand loyalty and drive...
The Missing Piece to AMP8 Success Revealed
With water utilities planning to double the amount of investment in their infrastructure and capital works (£104...
Severn Trent Water, together with Vyntelligence, are Finalists in Utility Week Awards
Project launched by Severn Trent Water and Vyntelligence shortlisted as a finalist for Customer Experience Utility Week...
Vyntelligence Awarded the Most Popular Exhibitor by Utility Week Live 2024
Imagine this: you’re walking the aisles of the NEC in Birmingham at Utility Week Live with your colleagues in...
Northumbrian Water Reduced Flooding Incidents by 90% and Saved Potential Penalties of over £2 Million
Download Full Case Study The Challenge Northumbrian Water faced two critical challenges: Flooding from Operations: They...
Ebook: A Leader’s Guide to Improving CSAT, Regulatory Compliance and Operational Efficiency Using Video and AI Innovation
In an era marked by rapid technological advances and shifting consumer expectations, utility leaders face a complex set...
Customer-Centric Utilities: Pioneering Innovation and Trust for A Better Customer Experience
At the UK’s most influential consumer-focused event, the Utility Week Customer Summit, Vyntelligence sponsored...
Street Smart: How Northumbrian Water and Cadent Gas Reduce Fines and Improve Compliance
Our latest Vynners Community event spotlighted game-changers from Northumbrian Water and Cadent Gas, sharing their key...
Reducing Fines and Flooding from Jetting: Northumbrian Water’s Success with Vyn
In the world of water management, reducing flooding from jetting events is crucial for customer satisfaction...
What Does It Take To Be A Game-Changer?
Insights and perspectives from a diverse set of game-changers at Perspectives with Vyn 2023. “An event, idea, or...
What happens when two leaders passionate about driving change plant a seed together?
It grows into fruits for all to bear. And that’s what Nigel Watson, CIO at Northumbrian Water and Kapil...
Emerging Trends in Water Management: Northumbrian Water’s (NWL) Tech-Driven Approach to SOs and Outfalls
Leading the Change to Remote Video Audit & Supplier Collaboration at Openreach
How Digital Self-Audit and Richer 3-Dimensional Data delivers Better Compliance Results
Leading the Change to Remote Video Audit & Supplier Collaboration at Openreach
United Utilities and Wales & West Utilities Reduce Customer Lead Times for Developer Services and Improve Customer Experience with Vyn SmartVideoNotes
At our recent Vynners’ Community event, we were joined by Star Vynners, Claire Edwards from Wales & West Utilities...
Improved developer customer experience scores and 2,500 hours of administration saved
United Utilities, leading water supplier to more than 3 million homes and businesses, partnered with Vyntelligence to...
