Win with Vyn: Relive our groundbreaking Utility Week Live 2025!
Another year, another milestone. For the second consecutive year, Vyntelligence has been crowned ‘The Most...
IUCX Phoenix: Vyntelligence brings the heat (and customer innovation)!
The Innovate UtilityCX (IUCX) conference reinforced what we’ve long believed at Vyntelligence: utilities are...
How Welsh Water and United Utilities are Shaping the Future of Water Management
When industry game changers speak, they ignite disruption, spark innovation, and offer powerful insights that reshape...
Texas electrified! Vyntelligence takes DTECH by storm with video intelligence for utilities
Dallas, Texas – what a whirlwind! If you found yourself navigating the grand halls of the legendary DTECH...
When is ‘Good’, Just Not Good Enough? How to Measure and Improve the Customer Journey
In today’s competitive landscape, customer service is a critical differentiator to build brand loyalty and drive...
Evolving Utilities, From Promises to Progress at UW Forum’24
This week marked an extraordinary moment for the Vyntelligence team. The first snowfall of the season transformed the...
Improving Utility CX and field service efficiency using generative AI
A joint blog from AWS and Vyntelligence about transforming CX and FX in the Utilities industry Mayank Sharma (Chief...
Severn Trent Water, together with Vyntelligence, are Finalists in Utility Week Awards
Project launched by Severn Trent Water and Vyntelligence shortlisted as a finalist for Customer Experience Utility Week...
Vyntelligence Awarded the Most Popular Exhibitor by Utility Week Live 2024
Imagine this: you’re walking the aisles of the NEC in Birmingham at Utility Week Live with your colleagues in...
Responsible AI: Redefining Field Operations & Customer Experience
At Vyntelligence, we are dedicated to simplifying work by intertwining AI with human ingenuity, enabling individuals...
Northumbrian Water Reduced Flooding Incidents by 90% and Saved Potential Penalties of over £2 Million
Download Full Case Study The Challenge Northumbrian Water faced two critical challenges: Flooding from Operations: They...
Ebook: A Leader’s Guide to Improving CSAT, Regulatory Compliance and Operational Efficiency Using Video and AI Innovation
In an era marked by rapid technological advances and shifting consumer expectations, utility leaders face a complex set...
Customer-Centric Utilities: Pioneering Innovation and Trust for A Better Customer Experience
At the UK’s most influential consumer-focused event, the Utility Week Customer Summit, Vyntelligence sponsored...
Street Smart: How Northumbrian Water and Cadent Gas Reduce Fines and Improve Compliance
Our latest Vynners Community event spotlighted game-changers from Northumbrian Water and Cadent Gas, sharing their key...
DistribuTech: The Impact Game-Changers Are Making Across The US Distributed Energy & Utilities Landscape
On the 26th February, five all-star Vynners flew across the pond to the sunny magical lands of Orlando, Florida to meet...
How SSE Airtricity and UK Power Networks Deliver Faster Quotes to Customers for Green Home Upgrades
In the fast-paced world of energy services, SSE Airtricity and UK Power Networks are leading the charge in setting up...
Cadent Gas boosts safety and compliance in street works with Vyntelligence’s video and AI-powered solution
Download Full Case Study The Challenge Cadent Gas wanted to improve safety culture in street works across distributed...
What Does It Take To Be A Game-Changer?
Insights and perspectives from a diverse set of game-changers at Perspectives with Vyn 2023. “An event, idea, or...
Top Tips for Water Efficiency and Engaging with Your Community
The Essence of Water Efficiency and Community EngagementWater is an invaluable resource. With the challenges of...
What happens when two leaders passionate about driving change plant a seed together?
It grows into fruits for all to bear. And that’s what Nigel Watson, CIO at Northumbrian Water and Kapil...
