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Tag - utilities

News
Guy Richelle and Alan Robb Join Vyntelligence Advisory to further Drive Innovation for Speed & Customer Centricity in Energy Transition
Swedha Parashar
March 23, 2023

Guy Richelle and Alan Robb Join Vyntelligence Advisory to further Drive Innovation for Speed & Customer Centricity in Energy Transition

Vyntelligence is pleased to announce the appointment of two new members to its advisory, as it continues to expand its...

4 min
BlogsEvents & Webinars
United Utilities and Wales & West Utilities Reduce Customer Lead Times for Developer Services and Improve Customer Experience with Vyn SmartVideoNotes
Swedha Parashar
February 17, 2023

United Utilities and Wales & West Utilities Reduce Customer Lead Times for Developer Services and Improve Customer Experience with Vyn SmartVideoNotes

At our recent Vynners’ Community event, we were joined by Star Vynners, Claire Edwards from Wales & West Utilities...

4 min
BlogsCase Studies
Improved developer customer experience scores and 2,500 hours of administration saved
Swedha Parashar
February 15, 2023

Improved developer customer experience scores and 2,500 hours of administration saved

United Utilities, leading water supplier to more than 3 million homes and businesses, partnered with Vyntelligence to...

1 min
BlogsCase Studies
Site visits saved and customer satisfaction score up to 9.29 with Vyn SmartVideoNotes
Swedha Parashar
February 8, 2023

Site visits saved and customer satisfaction score up to 9.29 with Vyn SmartVideoNotes

Wales & West Utilities, gas distribution network to over 7.5 million people, partnered with Vyntelligence to...

2 min
Blogs
Six technology trends Field Service leaders must plan for in 2023
Mala Morris
January 16, 2023

Six technology trends Field Service leaders must plan for in 2023

How will the biggest trends in technology and automation affect industries that are in a race to deliver new...

7 min
Blogs
Make savings with faster New Connections for Utilities and Telecoms
Viki Michael
December 14, 2022

Make savings with faster New Connections for Utilities and Telecoms

Leading the Change to Remote Video Audit & Supplier Collaboration at Openreach

4 min
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Blogs
Accelerating Digital Transformation in Utilities: A Compendium of Case Studies
Mala Morris
December 13, 2022

Accelerating Digital Transformation in Utilities: A Compendium of Case Studies

Energy transition & skills shortage is accelerating digital transformation in Utilities Get Case Studies In the...

2 min
BlogsCase Studies
Vyn improves customer experience and enables faster leak fix with remote triage
Mala Morris
August 23, 2022

Vyn improves customer experience and enables faster leak fix with remote triage

Vyn improves customer experience and enables faster leak fix with remote triage

2 min
BlogsCase Studies
Vyn improves Customer Experience & Efficiency by mitigating 25% technician visits upfront
Mala Morris
August 7, 2022

Vyn improves Customer Experience & Efficiency by mitigating 25% technician visits upfront

Vyn improves Customer Experience & Efficiency by mitigating 25% technician visits upfront

2 min
BlogsCase Studies
Vyn reduces field visits and team handovers, improving customer response times for Northumbrian Water
Mala Morris
June 23, 2022

Vyn reduces field visits and team handovers, improving customer response times for Northumbrian Water

Vyn reduces field visits and team handovers, improving customer response times for Northumbrian Water

2 min
BlogsEvents & Webinars
Collaboration for Innovation: Discovering the power of Smart Video & AI to drive benefits in the Utilities industry
Mala Morris
November 4, 2021

Collaboration for Innovation: Discovering the power of Smart Video & AI to drive benefits in the Utilities industry

Collaboration for Innovation: Discovering the power of Smart Video & AI to drive benefits in the Utilities industry

4 min
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