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Vyntelligence
  • Solutions
    • Quick Quotes
    • Construction, Installation and Commissioning
    • Customer Self-Service
    • Safety & Asset Management
  • Industries
    • Utilities
    • Electricity & Gas
      • New Service Connections
    • Green Energy
    • Water
      • New Service Connections
      • Leaky Loos
    • Telecoms
      • New Installations
      • Fibre Deployment
      • Mobile Deployment
    • Manufacturing
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    • Events & Webinars
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    • Contact us
Vyntelligence
  • Solutions
    • Quick Quotes
    • Construction, Installation and Commissioning
    • Customer Self-Service
    • Safety & Asset Management
  • Industries
    • Utilities
    • Electricity & Gas
      • New Service Connections
    • Green Energy
    • Water
      • New Service Connections
      • Leaky Loos
    • Telecoms
      • New Installations
      • Fibre Deployment
      • Mobile Deployment
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Tag - CX – Customer Service

Events & Webinars
Inside the Smarter Services™ Executive Symposium Chicago 2025
Isha Jain
19 September 2025

Inside the Smarter Services™ Executive Symposium Chicago 2025

This month we were in Chicago for the Smarter Services™ Executive Symposium, and it was anything but ordinary...

4 min
BlogsNews
Northumbrian Water and Vyntelligence partner to achieve total asset optimisation with video intelligence
Isha Jain
5 August 2025

Northumbrian Water and Vyntelligence partner to achieve total asset optimisation with video intelligence

London, UK – 5 August 2025 – Vyntelligence (Vyn®), the market-leading Agentic Video Intelligence...

5 min
BlogsNews
Retail First: Currys Rolls Out Game-Changing AI Video Tech with Vyntelligence
Isha Jain
24 July 2025

Retail First: Currys Rolls Out Game-Changing AI Video Tech with Vyntelligence

LONDON, UK – July 24, 2025 – Vyntelligence (Vyn®), the market-leading Agentic Video Intelligence...

5 min
Events & Webinars
Win with Vyn: Relive our groundbreaking Utility Week Live 2025!
Isha Jain
5 June 2025

Win with Vyn: Relive our groundbreaking Utility Week Live 2025!

Another year, another milestone. For the second consecutive year, Vyntelligence has been crowned ‘The Most...

4 min
Events & Webinars
IUCX Phoenix: Vyntelligence brings the heat (and customer innovation)!
Isha Jain
17 May 2025

IUCX Phoenix: Vyntelligence brings the heat (and customer innovation)!

The Innovate UtilityCX (IUCX) conference reinforced what we’ve long believed at Vyntelligence: utilities are...

3 min
BlogsEvents & Webinars
How Welsh Water and United Utilities are Shaping the Future of Water Management
Isha Jain
9 April 2025

How Welsh Water and United Utilities are Shaping the Future of Water Management

When industry game changers speak, they ignite disruption, spark innovation, and offer powerful insights that reshape...

4 min
Events & Webinars
Texas electrified! Vyntelligence takes DTECH by storm with video intelligence for utilities
Isha Jain
1 April 2025

Texas electrified! Vyntelligence takes DTECH by storm with video intelligence for utilities

Dallas, Texas – what a whirlwind! If you found yourself navigating the grand halls of the legendary DTECH...

2 min
BlogsEvents & Webinars
When is ‘Good’, Just Not Good Enough? How to Measure and Improve the Customer Journey
Isha Jain
13 March 2025

When is ‘Good’, Just Not Good Enough? How to Measure and Improve the Customer Journey

In today’s competitive landscape, customer service is a critical differentiator to build brand loyalty and drive...

5 min
Events & Webinars
From the Cloud to the Ground: AI in Action at Perspectives 2024
Isha Jain
3 December 2024

From the Cloud to the Ground: AI in Action at Perspectives 2024

AI isn’t just a buzzword — it’s transforming the way we live and work today. We hear about AI...

7 min
BlogsEvents & Webinars
Evolving Utilities, From Promises to Progress at UW Forum’24
Isha Jain
22 November 2024

Evolving Utilities, From Promises to Progress at UW Forum’24

This week marked an extraordinary moment for the Vyntelligence team. The first snowfall of the season transformed the...

3 min
Blogs
Improving Utility CX and field service efficiency using generative AI
Viki Michael
5 November 2024

Improving Utility CX and field service efficiency using generative AI

A joint blog from AWS and Vyntelligence about transforming CX and FX in the Utilities industry Mayank Sharma (Chief...

3 min
News
Severn Trent Water, together with Vyntelligence, are Finalists in Utility Week Awards
Viki Michael
31 October 2024

Severn Trent Water, together with Vyntelligence, are Finalists in Utility Week Awards

Project launched by Severn Trent Water and Vyntelligence shortlisted as a finalist for Customer Experience Utility Week...

2 min
BlogsEvents & Webinars
Vyntelligence Awarded the Most Popular Exhibitor by Utility Week Live 2024
Viki Michael
19 June 2024

Vyntelligence Awarded the Most Popular Exhibitor by Utility Week Live 2024

Imagine this: you’re walking the aisles of the NEC in Birmingham at Utility Week Live with your colleagues in...

3 min
BlogsCustomer Stories
Ebook: A Leader’s Guide to Improving CSAT, Regulatory Compliance and Operational Efficiency Using Video and AI Innovation
Viki Michael
13 May 2024

Ebook: A Leader’s Guide to Improving CSAT, Regulatory Compliance and Operational Efficiency Using Video and AI Innovation

In an era marked by rapid technological advances and shifting consumer expectations, utility leaders face a complex set...

1 min
BlogsEvents & Webinars
Customer-Centric Utilities: Pioneering Innovation and Trust for A Better Customer Experience
Viki Michael
9 May 2024

Customer-Centric Utilities: Pioneering Innovation and Trust for A Better Customer Experience

At the UK’s most influential consumer-focused event, the Utility Week Customer Summit, Vyntelligence sponsored...

4 min
BlogsEvents & Webinars
Street Smart: How Northumbrian Water and Cadent Gas Reduce Fines and Improve Compliance
Viki Michael
18 April 2024

Street Smart: How Northumbrian Water and Cadent Gas Reduce Fines and Improve Compliance

Our latest Vynners Community event spotlighted game-changers from Northumbrian Water and Cadent Gas, sharing their key...

4 min
BlogsCustomer Stories
Reducing Fines and Flooding from Jetting: Northumbrian Water’s Success with Vyn
Viki Michael
23 January 2024

Reducing Fines and Flooding from Jetting: Northumbrian Water’s Success with Vyn

In the world of water management, reducing flooding from jetting events is crucial for customer satisfaction...

2 min
Blogs
Changing the Game: William Bessa-Simmons Drives an 85% Reduction in Street Works Penalties for Cadent Gas with Vyntelligence
Viki Michael
14 December 2023

Changing the Game: William Bessa-Simmons Drives an 85% Reduction in Street Works Penalties for Cadent Gas with Vyntelligence

An 85% reduction in street works penalties! Read on to understand how William changed the game in Cadent’s...

6 min
BlogsEvents & Webinars
How SSE Airtricity and UK Power Networks Deliver Faster Quotes to Customers for Green Home Upgrades
Viki Michael
13 December 2023

How SSE Airtricity and UK Power Networks Deliver Faster Quotes to Customers for Green Home Upgrades

In the fast-paced world of energy services, SSE Airtricity and UK Power Networks are leading the charge in setting up...

4 min
BlogsEvents & Webinars
What Does It Take To Be A Game-Changer?
Viki Michael
25 October 2023

What Does It Take To Be A Game-Changer?

Insights and perspectives from a diverse set of game-changers at Perspectives with Vyn 2023. “An event, idea, or...

10 min
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