How SSE Airtricity and UK Power Networks Deliver Faster Quotes to Customers for Green Home Upgrades
In the fast-paced world of energy services, SSE Airtricity and UK Power Networks are leading the charge in setting up...
What Does It Take To Be A Game-Changer?
Insights and perspectives from a diverse set of game-changers at Perspectives with Vyn 2023. “An event, idea, or...
Are You Winning? Game Changers Build Faster Installs With Fewer Experts
25 years ago, Kapil Singhal worked as a field engineer at Ericsson to deploy some of the first ever mobile networks in...
Creating Space for Innovation: A Fireside Chat on Customer-Centric Change for Net Zero
Leading the Change to Remote Video Audit & Supplier Collaboration at Openreach
Delivering Faster, and Safer, Field and Customer Service with video technology
Bringing together our customers to talk about their challenges and experiences is something we love to do here at...
Stay Ahead of the Curve: Why SaaS Solutions are Essential for Forward-Thinking CIOs
Leading the Change to Remote Video Audit & Supplier Collaboration at Openreach
United Utilities and Wales & West Utilities Reduce Customer Lead Times for Developer Services and Improve Customer Experience with Vyn SmartVideoNotes
At our recent Vynners’ Community event, we were joined by Star Vynners, Claire Edwards from Wales & West Utilities...
Improved developer customer experience scores and 2,500 hours of administration saved
United Utilities, leading water supplier to more than 3 million homes and businesses, partnered with Vyntelligence to...
Site visits saved and customer satisfaction score up to 9.29 with Vyn SmartVideoNotes
Wales & West Utilities, gas distribution network to over 7.5 million people, partnered with Vyntelligence to...
Six technology trends Field Service leaders must plan for in 2023
How will the biggest trends in technology and automation affect industries that are in a race to deliver new...
Enabling Sustainable Impact for a Better Planet and Profit
The incredible power of different perspectives
Easily enable digital self-audit capability with Vyn SmartVideoNotes
Vyntelligence partnered with a multinational energy provider to enable digital self-audit and improve visibility into...
Accelerating Digital Transformation in Utilities: A Compendium of Case Studies
Energy transition & skills shortage is accelerating digital transformation in Utilities Get Case Studies In the...
The role of AI in changing the Customer Experience can lead to more customer retention and loyalty
Augmenting human impact with AI With the growing number of technology and innovation, it is getting harder for many...
eBook: How the Water Industry Can Lead the Way in Digital Customer Experience
Today’s customers expect a simple, quick and tailored service experience. In the water industry, the introduction of...
AI Technologies: Reshaping Trends in Utilities Services
AI technology is usually championed for self-driving cars and other high-tech innovations, but it’s important to talk...
Vyntelligence recognised as a Sample Vendor in the 2022 Gartner® Hype Cycle™ for Customer Service & Support Technologies
The 2022 Gartner Hype Cycle report on CSS technologies said, “many customer service organisations are striving for...
How the Water Industry can Lead the Way in Digital Customer Experience and Be More Sustainable
Today’s customers expect a simple, quick and tailored service experience. With one third of consumers saying...
Vyn improves Customer Experience & Efficiency by mitigating 25% technician visits upfront
Vyn improves Customer Experience & Efficiency by mitigating 25% technician visits upfront
Vyn reduces field visits and team handovers, improving customer response times for Northumbrian Water
Vyn reduces field visits and team handovers, improving customer response times for Northumbrian Water
