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Vyntelligence
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    • Electricity & Gas
      • New Service Connections
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Vyntelligence
  • Solutions
    • Quick Quotes
    • Construction, Installation and Commissioning
    • Customer Self-Service
    • Safety & Asset Management
  • Industries
    • Utilities
    • Electricity & Gas
      • New Service Connections
    • Green Energy
    • Water
      • New Service Connections
      • Leaky Loos
    • Telecoms
      • New Installations
      • Fibre Deployment
      • Mobile Deployment
    • Manufacturing
  • Technology
    • Platform Overview
    • AI for Outcomes
    • Security
    • FAQ
  • Resources
    • Customer Stories
    • Blogs
    • News
    • Events & Webinars
      • Vynners’ Community
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  • About
    • Our Story
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Tag - Customer Satisfaction

BlogsEvents & Webinars
Delivering Faster, and Safer, Field and Customer Service with video technology
Viki Michael
June 30, 2023

Delivering Faster, and Safer, Field and Customer Service with video technology

Bringing together our customers to talk about their challenges and experiences is something we love to do here at...

4 min
BlogsEvents & Webinars
United Utilities and Wales & West Utilities Reduce Customer Lead Times for Developer Services and Improve Customer Experience with Vyn SmartVideoNotes
Viki Michael
February 17, 2023

United Utilities and Wales & West Utilities Reduce Customer Lead Times for Developer Services and Improve Customer Experience with Vyn SmartVideoNotes

At our recent Vynners’ Community event, we were joined by Star Vynners, Claire Edwards from Wales & West...

4 min
BlogsCustomer Stories
Improved developer customer experience scores and 2,500 hours of administration saved
Viki Michael
February 15, 2023

Improved developer customer experience scores and 2,500 hours of administration saved

United Utilities, leading water supplier to more than 3 million homes and businesses, partnered with Vyntelligence to...

1 min
BlogsCustomer Stories
Site visits saved and customer satisfaction score up to 9.29 with Vyn SmartVideoNotes
Viki Michael
February 8, 2023

Site visits saved and customer satisfaction score up to 9.29 with Vyn SmartVideoNotes

Wales & West Utilities, gas distribution network to over 7.5 million people, partnered with Vyntelligence to...

2 min
BlogsEvents & Webinars
Severn Trent, a leading UK water utility, offers customers a digital, video-enabled channel to improve Customer Satisfaction and C-MeX Score
Viki Michael
May 30, 2022

Severn Trent, a leading UK water utility, offers customers a digital, video-enabled channel to improve Customer Satisfaction and C-MeX Score

Severn Trent, a leading UK water utility, offers customers a digital, video-enabled channel to improve Customer...

3 min

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