Faster Quotes, Faster Installs and Improved Customer Experience for New Gas Connections
Download Full Case Study The Challenge A major UK gas provider to more than a million homes needed to improve the...
IUCX Phoenix: Vyntelligence brings the heat (and customer innovation)!
The Innovate UtilityCX (IUCX) conference reinforced what we’ve long believed at Vyntelligence: utilities are...
When is ‘Good’, Just Not Good Enough? How to Measure and Improve the Customer Journey
In today’s competitive landscape, customer service is a critical differentiator to build brand loyalty and drive...
Changing the Game: William Bessa-Simmons Drives an 85% Reduction in Street Works Penalties for Cadent Gas with Vyntelligence
An 85% reduction in street works penalties! Read on to understand how William changed the game in Cadent’s...
Cadent Gas boosts safety and compliance in street works with Vyntelligence’s video and AI-powered solution
Download Full Case Study The Challenge Cadent Gas wanted to improve safety culture in street works across distributed...
Delivering Faster, and Safer, Field and Customer Service with video technology
Bringing together our customers to talk about their challenges and experiences is something we love to do here at...
United Utilities and Wales & West Utilities Reduce Customer Lead Times for Developer Services and Improve Customer Experience with Vyn SmartVideoNotes
At our recent Vynners’ Community event, we were joined by Star Vynners, Claire Edwards from Wales & West...
