In an era marked by rapid technological advances and shifting consumer expectations, utility leaders face a complex set of challenges. The sector is under increasing pressure to innovate while managing the delicate balance between operational efficiency, customer satisfaction, and regulatory...
At the UK’s most influential consumer-focused event, the Utility Week Customer Summit, Vyntelligence sponsored the Sustainable Energy strand where Louise Lanes, Head of Customer Experience at Northern Powergrid and a panel of experts from British Gas and Citizens Advice discussed improving...
Vyntelligence (Vyn™) proudly welcomes Franck Bouétard to its advisory board to expand market presence in Europe, following early wins in telecom, green energy and utilities sectors. Franck, former Ericsson regional CEO for France, Maghreb, and BeLux, brings a wealth of leadership...
An 85% reduction in street works penalties! Read on to understand how William changed the game in Cadent’s ‘Eyes on The Ground’ programme, in partnership with Vyntelligence. Utilities have always been a key part of the structural network of a nation. As a result, they are also...
Accurate, Same-Day Quotes with Vyn Achieve same-day quotes, driving faster sales conversions and first-time-right installations. Eliminate the need for time-consuming and costly site visits. Customers or field/sales teams can easily conduct surveys and initiate quotes with a simple...
Vynners' CommunityMeet and engage with the best to unlock the secrets of driving successful change. Hear insights, top tips and personal success stories straight from the Game-Changers. This series is where the playbook for the future is written – and you wouldn’t want to miss it...
Insights and perspectives from a diverse set of game-changers at Perspectives with Vyn 2023. “An event, idea, or procedure that affects a significant shift in the current way of doing or thinking about something.” is how the Oxford English dictionary defines a game-changer. ...
New Gas and Electricity Service Connections Give customers the power to self-survey cutting install lead times by up to 85% with Vyntelligence SmartVideoNotes Play Video Explore a Free Trial Simple for Customers, Simple for Surveyors and Simple for installers With limited field resources and...
Customer self-service is all about empowering users. It’s about giving customers the tools and resources to tackle issues, all without having to wait on hold on calls or fill complex forms. Convenience, autonomy, and efficiency are the name of the game here. We’ve taken the self...
Win with Vyn in the race to Net Zero Make your field deployments safer, greener and faster. Gain 360° visibility, remote assurance and supervision with AI-powered Vyn™ SmartVideoNotes™ Get more jobs done with fewer experts, upskilled resources and reduced carbon miles using...
• Both companies jointly work on a platform that streamlines lyntia’s processes by over 30%.• Improving customer experience, service quality, and network resilience are the main goals of this innovative project.• Such synergies highlight the ongoing pursuit of...
Save Water and Improve Your Customer Experience Survey millions of potential leaks in seconds Litres of Water Saved in the UK with Vyn 100000 + Start Saving Water Today Saving water from leaksUnreported leaks can waste up to 400 litres of water a day. With many water utilities struggling to...
Get Started with Vyn and AWS Marketplace Empower your business teams and customers with SmartVideoNotes and AI intelligence by Vyn “Switching to video intelligence saw many benefits. We found during the pandemic that with Vyn, we reduced field visits by 32%. The best feedback we heard was...
Energy Utilities Energy Utilities reduce unnecessary site visits by up to 30% with Vyntelligence SmartVideoNotes Explore a Free Trial Play Video "“Vyntelligence has delivered 5x ROI and NPS is up 20% in the first 8 months." Pedro RibeiroDirector Head Of Technical Services &...
It grows into fruits for all to bear. And that’s what Nigel Watson, CIO at Northumbrian Water and Kapil Singhal, Co-founder and CEO at Vyntelligence did many years ago. Northumbrian Water was one of Vyntelligence’s first three customers, with Nigel spearheading the change...
Vyntelligence is pleased to be part of the winning entry for the Best ESG Initiative of the Year award at the Middle East ProcureTech Excellence Awards 2023. Managed under the auspices of Shell’s Digital GameChanger Lab, a Shell innovation hub and piloted by the team in Shell Oman...
Vyntelligence has been named a winner at the Orange Fab France Women Start Program. The program, dedicated to supporting women founders or co-founders, saw Vyntelligence stand out amongst over 250 innovative global startups, under the guidance of co-founder Arti Khanna. Arti, an advocate for...
Vyntelligence is pleased to announce the appointment of two new members to its advisory, as it continues to expand its market leadership in creating superior customer experience, faster green energy deployments with improved workforce productivity and ESG impact in the Infrastructure, Telecom...
Leading the Change to Remote Video Audit & Supplier Collaboration at Openreach
We are proud to announce that Vyntelligence has been recognised as one of the 100 most promising start-ups in energy and climate tech at the Start Up Energy Transition Awards 2023. The award recognises the most innovative global solutions, chosen by an international jury of experts including World...
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