Stepping into 2021 | Top 8 Priorities for Energy and Water companies

The Utilities industry has already faced and succeeded against the Covid19 pandemic this year, and with companies like E.ON, UK Power Networks (UKPN), Northumbrian Water (NWL) and Vyntelligence constantly innovating, the demanding future looks bright.

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Below are the Top 8 Key Insights from Kapil Singhal (CEO, Vyntelligence), Tamsin Lishman (Asset Management Director, NWL), Michael Lewis (CEO, E.ON UK) and Basil Scarsella (CEO, UKPN) discussed at the Future of Utilities | Leaders Forum on industry priorities for 2021.

  1. Stringent targets with Net Zero and Pricing Controls creates a need to achieve ‘More with Less (limited resources)
    Combine capabilities across People, Quality Data and AI


  2. Covid19 has provided a unique opportunity to personalise community engagement, driven by change in behaviour and faster adoption of digital. 
    Safety & Sustainability are new drivers of building trust with the Brand


  3. Intelligent Automation with smart meters gives more control to users and less struggle for engineers. 


     
  4. Necessity is a mother of innovation- we need to find the business problem and focus in on it
    Innovation should yield at least 10x ROI.

  5. Start collecting quality data from your own people.
    It has the power to build a rich source of information, as well to enable Upskilling

  6. Build information networks, eliminate silos.
    IT typically focussed on outputs, AI focuses on outcomes.

  7. Get the right intelligence to the right people at the right time.
    AI should augment the human for smarter decisions.


  8. Situational awareness now feasible with Video on mobile. 
    Opens a new world of remote working, safety inspections and customer resolutions.

As we prepare ourselves for next year and the fallout from the year of 2020, there is much hope to achieve greatness and success. We merely have to arm ourselves with the right tools for sustainable innovation to initiate the right processes, with the right people and at the right time. 

2021 is a year for vynnovation. With the insights learnt, we are ready. Are you?



To find out more about Vyntelligence and how we’re prepared to boast sustainable innovation with our smart video, data and AI solutions, please arrange a demo or ask us any questions.