Delivering faster, more resilient 5G and full fibre networks for businesses and domestic customers

Telecoms companies play a vital role in keeping businesses and customers connected. 5G and full fibre broadband promise your customers more connected devices, greater resilience and ever faster speeds.

To do this, older copper networks must be replaced with fibre and transmission networks must be built at scale to support public and private 5G networks.

Leading providers must look for ways to achieve the scale of rollout with limited resources to deliver projects at the right quality, right time and right cost.

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Mobile phone showing an app in record mode, recording a video of a bank of RJ45 network cables.

Deliver quality installations on time and within budget

Customer demand for new connections, aggressive deployment times and a highly competitive market for skilled field workers present challenges to delivery.

Scarce resources cannot afford the time lost on older paper-based processes, that lack any evidence or work guidance, to record job accurate completion.

Auditors cannot spare the time to travel the country to sample only a small percent of completed works.

To protect revenue realisation, rework and snags must be caught and remedied at the point of installation, not through multiple site visits by multiple teams of experts.

Proactively drive work quality at the moment of installation

Vyntelligence lets your field teams capture their completed work in a simple guided short video note and coaches them to complete the work right first time.

Patented industry AI models monitor work quality and safety, validating key components are installed correctly. Feedback and next best actions are automatically given to the user if defects are detected.

Auditors see job reports in near real-time via the control centre dashboard and can authorise completion or give feedback to the field via chat or direct video link.

The Vyn Advantage

for the field worker

Simple and quick to use, can focus on the day job

Improved field productivity and safety

Smooth handover pack with auditable, visual information of works and assets installation/ condition, including any snags to be corrected

Shared searchable knowledge base with easy access for all teams & subcontractors

Simple way to report any NC, Safety visits, LMRA, etc. across projects and operations

for the supervisor

Full visibility of work progress

Smarter mobilisation of workforce

Auditable, visual information of works and assets
installation / condition, including any snags to be corrected

Track jobs in near-real time – enabling collaboration and communication

Self-Audit allows Remote Supervisors to tag non-compliant activities

Geo-tagged Vyns provide confirmation of works adhering to designs

for the management

Clarity on outcomes and targets

Reduced project delivery risk

Deviations & Change Requests can be reported in a timely fashion

Computer Vision models can help detect additional defects

Reduced IT, digitization & maintenance costs

Better ratio of supervisors / auditors per project (reduced future hiring of FTEs)

Single mobile and web application and common data platform for all phases across network rollout and O&M

Use Cases

Vyn in Construction, Installation & Commissioning

Vyn Site – Survey Planning

Detailed Visual and Geo tagged Survey of Site details – accessibility, surroundings (vegetation, traffic). Risk completed by surveyor.

Vyn Installation drop complete

Visual confirmation of installation, service activation at customer premises

Vyn Remote Audit of 3rd party work

Visual Confirmation of Network build activities to turn the services ON e.g. Block terminal to exchange connection.

Vyn Network Build

Detailed geo tagged visuals of connection points, installation requirements. Completed by technician on the first visit.

Vyn Job Closure

Visual confirmation of installation, service activation at end customer premises (cabinet or 5G site).

Vyn Field Engineer Survey

Visuals survey of available capacity and other parameters. Completed by technician.

Vyn in Safety & Asset Management

Vyn O&M Asset Maintenance

Corrective & Preventive Maintenance actions, asset condition monitoring, and searchable history of asset maintenance records.

Vyn Excavation – Site Build

Assessment of quality / safety hazards and controls for site build for installation on poles or underground

Vyn in Customer Self-Service

Vyn Customer activation request

Activation request by end customer for new connection captures relevant site and accessibility data.

Vyn Customer issue reporting

Customer self service reporting with AI-powered routing to enable faster information flow for quicker resolution. 

The Business Impact

Audits completed remotely

Cost Avoidance in Maintenance

Growth in snag-free builds

Carbon Miles saved in a year

Users and clients love to Vyn sustainably…


Glyn Albrow

LLU Infrastructure Process Specialist

Openreach

“We were able to remove the need for any physical visits because the installer was able to audit their own work with the Vyn technology. So 100% audits are now being completed remotely. This is a first for Openreach so is a big achievement that we can remotely audit successfully to the quality standard required”

Large Mobile Network Operator

Emerging Markets

“With Vyn, we can make informed decisions on how to repair, be more proactive on sending the teams with the correct equipment, and we’re able to move immediately if a site needs more security.”

Grant Cowans

Head of Operations (Ambulance Radio Programme)

Telent

“Having the Vyn Smart mobile application... will reduce time on site, allow our teams to carry out real time audits and very importantly help contribute towards meeting Telent’s commitment to reduce our carbon footprint.”


Empower Your Workforce with Digital Eyes and Ears