Asynchronous Video

Asynchronous video lets users create, view, and share video content without the need for simultaneous or real-time interaction. This idea might seem simple, but it’s really powerful for many reasons.

Asynchronous video provides flexibility, allowing users, whether they’re field workers or customers at home, to communicate through videos at their own convenience. This means that they can capture essential details without the pressure of live exchanges. For Vyntelligence, it encapsulates the essence of our SmartVideoNotes.

In contrast to live video, asynchronous video has distinct advantages. For field workers, it allows for more thoughtful and accurate data capture during inspections and reports. This streamlines communication and improves overall efficiency.

A hand holding a phone with a screen showing a Vyn being recorded with the text "Show and describe the problem you are reporting"

For customers facing an issue at home, whether it’s with a product they’ve just purchased or a service they’ve recently availed. Traditionally, they would have to either fill out a lengthy form or make a call describing the problem, which can be time-consuming and inaccurate. Enter Vyn, transforming this experience entirely.

Vyntelligence’s asynchronous short videos, or Vyn SmartVideoNotes, ensure a more efficient and user-centric approach. For businesses, adopting asynchronous video tools like Vyn SmartVideoNotes means a transition towards a more flexible and adaptive communication model. It also allows businesses to collect richer data where quality isn’t sacrificed for immediacy.

In short, asynchronous video with tools like Vyn, is the future of communication. It respects everyone’s time, makes messages clearer, and helps businesses and people connect better. It’s a win-Vyn for everyone.”

See how Vyn’s asynchronous video can improve your NPS by 20% – talk to one of our experts today.