Empower your deskless workforce

Boost operational efficiency and reduce risk and costs with the power of Vyn SmartVideoNotes.

Capture, share and unlock data insights with AI-powered video intelligence to:

Improve safety, operational efficiency and field productivity
Strengthen the ‘right first time’ culture
Optimise mobilisation of expert resources
Reduce unnecessary site visits, avoid reworks
Build an easy-to-search knowledge base for future works
Drive faster, smarter business decisions

See how AI-powered video intelligence has helped supplier quality focus and remote customer service.

Effortlessly capture high value intelligence to drive smarter actions.

Vyn for Service

‘vyn for Sales’ is new to the Salesforce AppExchange

"Vyn for Service saves significantly on visits when formerly, we needed to send teams of up to four senior staff on a repeat visit. With ‘Vyns’, we can analyse the field visit as a team from the comfort of the office, saving time and money.”

Team Supervisor, Water Industry

Area Manager, Water Industry

‘vyn for Sales’ is new to the Salesforce AppExchange

“The digitisation of field service work – from Vyn for Service’s AI-powered video – increases the quality of the work completed and accelerates business solutions.”

Innovation Director, Global Utility

Area Manager, Water Industry

‘vyn for Sales’ is new to the Salesforce AppExchange

"Vyn for Service makes it easier to capture everything. Rather than having to write it down you just record a video on any device, even offline, and simply describe what’s going on. No more laborious paper forms.”

Area Manager, Water Industry

Area Manager, Water Industry

‘vyn for Sales’ is new to the Salesforce AppExchange

“Vyn for Service offers a reliable, intelligent and proven technology. It is changing how our network staff audits and reports activities.”

Business Leader, Energy industry

Together we are building Sustainable Innovation with....

Field service logos

Reimagine your field data journeys

Customer Issue Reports | Self Checks & Remote Audits | Site Safety Risk Assessments

Visualise

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Enhance customer service delivery while saving site visits and streamlining operations.

Share and instantly access visual data intelligence from the field.

Smart AI video capture

Smart sharing

Smart customer service actions

Analyse

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Automated data analytics for faster smarter decisions.

Make your people and processes agile with Vyn's AI powered predictions.

Smart routing and searches

Smart recommendations

Realise

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Derive business value from access to actionable insights.

Integrate seamlessly and securely with existing WFM, CRM and AM workflows.

Improve operational efficiency from 360-degree view of data intelligence.

u142 Smart connections

u150 Smart outcomes

Vyn 30-second Self Check

Win Customer Trust with Vyn

Happier customer engagement with a new personalised channel that drives higher NPS / more upsells
Augment your bot capability with video data capture for AI-assisted human review of issues, reducing customer wait times and increasing right first-time resolutions.
Customers simply create a short video, guided proactively to report the problem with Vyn SmartVideoNotes
Vyns are smartly routed with automatic recommendations (next best action) to be viewed by your planning / expert team to close the loop
Saves call centre capacity and builds a smart searchable knowledge base “youtube style” with Vyn SmartVideoNotes