The Challenge

Our client was under pressure to deliver new network faster and wanted to cut the installation to site acceptance time cycle across thousands of assets. Complex checklists, paper-based processes and
multiple handoffs resulted in quality snags and an average of 14-days to complete the audit.

The Solution

With Vyn, subcontractors are auto-guided to send short videos showing asset install. Upon upload, Vyns are automatically tagged, categorised and available on-demand.

Experts are instantly notified. Automated tagging and image annotations enable sharper review for remote job acceptance. Smart recommendations accelerate next actions.

The Outcome

Over 70% reduction in install to commission time. Faster, better quality asset installation and a move to 100% remote audit with fewer experts, deployed in just 6 weeks. Site acceptance times have reduced significantly from 14 days to 2 days.

“We transformed our installation audits by making them 100% remote using Vyn SmartVideoNotes“

Quality Manager, Network Health & Engineering