VYN FOR ELECTRICITY
Reliable Power, Visually Maintained.
Unlock efficiencies across your field operations, and improve customer experience with Vyn's Agentic Video Intelligence platform.
VYN FOR ELECTRICITY
Reliable Power, Visually Maintained.
Unlock efficiencies across your field operations, and improve customer experience with Vyn's Agentic Video Intelligence platform.
VYN FOR ELECTRICITY
Reliable Power, Visually Maintained.
Unlock efficiencies across your field operations, and improve customer experience with Vyn's Agentic Video Intelligence platform.
98.8%
Average Customer Satisfaction
80%
Customers choose video survey
57%
Surveyor Visits Saved
100%
remote auditing coverage
98.8%
Average Customer Satisfaction
80%
Customers choose video survey
57%
Surveyor Visits Saved
100%
remote auditing coverage
98.8%
Average Customer Satisfaction
80%
Customers choose video survey
57%
Surveyor Visits Saved
100%
remote auditing coverage
The electricity industry faces challenges from ageing infrastructure, the increasing need for grid resilience, and stringent safety regulations.
Vyn empowers electricity companies to overcome these obstacles and ensure a reliable, safe, and efficient network.
The electricity industry faces challenges from ageing infrastructure, the increasing need for grid resilience, and stringent safety regulations.
Vyn empowers electricity companies to overcome these obstacles and ensure a reliable, safe, and efficient network.
The electricity industry faces challenges from ageing infrastructure, the increasing need for grid resilience, and stringent safety regulations.
Vyn empowers electricity companies to overcome these obstacles and ensure a reliable, safe, and efficient network.
Your teams on the field and the back office benefit from Vyn
Replace outdated paper logs, phone calls, and applications
Enable your end customers to share site surveys to speed up connections applications, or report issues to achieve First Time Right.
Strong regulatory compliance
Reduce service strikes and streetworks (for example), saving fines across multiple workflows.
Full visibility of your assets
Ability to remotely capture, share and report full asset lifecycles, reducing unnecessary site visits and revisits.
Your teams on the field and the back office benefit from Vyn
Replace outdated paper logs, phone calls, and applications
Enable your end customers to share site surveys to speed up connections applications, or report issues to achieve First Time Right.
Strong regulatory compliance
Reduce service strikes and streetworks (for example), saving fines across multiple workflows.
Full visibility of your assets
Ability to remotely capture, share and report full asset lifecycles, reducing unnecessary site visits and revisits.
Your teams on the field and the back office benefit from Vyn
Replace outdated paper logs, phone calls, and applications
Enable your end customers to share site surveys to speed up connections applications, or report issues to achieve First Time Right.
Strong regulatory compliance
Reduce service strikes and streetworks (for example), saving fines across multiple workflows.
Full visibility of your assets
Ability to remotely capture, share and report full asset lifecycles, reducing unnecessary site visits and revisits.
Power up your field and office operations
Accelerated Integration of New Energy & Enhance Customer Relations
VynCX for Connections streamlines the process of connecting new renewable energy sources (solar, wind) to the grid and facilitates fuse upgrades with remote site surveys, inspections, and commissioning
Faster and more efficient integration of renewables
Reduce connection delays
Reduce call centre volume
Improve customer trust and engagement
Example Use Case
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M 12 24 C 5.373 24 0 18.627 0 12 L 0 12 C 0 5.373 5.373 0 12 0 L 12 0 C 18.627 0 24 5.373 24 12 L 24 12 C 24 18.627 18.627 24 12 24 Z" fill="rgb(243, 243, 243)" height="24px" id="efGa7hiWY" width="24px"/><path d="M 10.526 9.712 L 8.238 6.187 C 8.801 5.55 9.138 4.687 9.138 3.75 C 9.138 1.688 7.451 0 5.388 0 C 3.326 0.038 1.638 1.725 1.638 3.788 C 1.638 4.725 1.976 5.55 2.538 6.225 L 0.251 9.75 C -0.049 10.2 -0.087 10.8 0.176 11.287 C 0.438 11.775 0.926 12.075 1.488 12.075 L 9.288 12.075 C 9.851 12.075 10.338 11.775 10.601 11.287 C 10.863 10.762 10.863 10.2 10.526 9.712 Z M 2.388 3.788 C 2.388 2.138 3.738 0.788 5.388 0.788 C 7.038 0.788 8.388 2.138 8.388 3.788 C 8.388 4.462 8.163 5.062 7.826 5.55 L 6.663 3.75 C 6.401 3.338 5.913 3.075 5.426 3.075 C 4.901 3.075 4.451 3.338 4.188 3.75 L 3.026 5.55 C 2.613 5.062 2.388 4.462 2.388 3.788 Z M 7.301 6.112 C 6.776 6.525 6.101 6.787 5.388 6.787 C 4.676 6.787 4.001 6.525 3.476 6.112 L 4.751 4.162 C 4.901 3.937 5.126 3.825 5.388 3.825 C 5.651 3.825 5.876 3.937 6.026 4.162 Z M 9.963 10.912 C 9.813 11.175 9.588 11.287 9.288 11.287 L 1.488 11.287 C 1.226 11.287 0.963 11.137 0.813 10.912 C 0.663 10.65 0.701 10.387 0.851 10.162 L 3.063 6.787 C 3.701 7.275 4.488 7.575 5.388 7.575 C 6.251 7.575 7.076 7.275 7.713 6.787 L 9.926 10.162 C 10.076 10.35 10.076 10.65 9.963 10.912 Z" fill="rgb(13, 13, 13)" height="12.07499px" id="vtbinU13i" transform="translate(6.606 6.212)" width="10.78896599387436px"/></svg>)
Fuse Upgrade Surveys
Proactive Maintenance & Faster Restoration
VynFX for Operations & Maintenance enables remote inspections of substations and power lines, guides field workers through repairs (including mains replacement), and facilitates rapid damage assessment during outages.
Reduced frequency and duration of outages
Improved efficiency of maintenance crews
Extended asset lifespan
Example Use Case
Mains Replacement
Safer Field Operations & Regulatory Compliance
VynFX for Risk & Compliance ensures adherence to safety protocols by providing guided video workflows, documenting inspections, and enabling remote supervision of high-risk tasks like service strike prevention and shrouding
Reduced accidents and injuries to field workers
Improved compliance with safety regulations
Reduced risk of penalties and liabilities
Example Use Case
Shrouding
Power up your field and office operations
Accelerated Integration of New Energy & Enhance Customer Relations
VynCX for Connections streamlines the process of connecting new renewable energy sources (solar, wind) to the grid and facilitates fuse upgrades with remote site surveys, inspections, and commissioning
Faster and more efficient integration of renewables
Reduce connection delays
Reduce call centre volume
Improve customer trust and engagement
Example Use Case
Fuse Upgrade Surveys
Proactive Maintenance & Faster Restoration
VynFX for Operations & Maintenance enables remote inspections of substations and power lines, guides field workers through repairs (including mains replacement), and facilitates rapid damage assessment during outages.
Reduced frequency and duration of outages
Improved efficiency of maintenance crews
Extended asset lifespan
Example Use Case
Mains Replacement
Safer Field Operations & Regulatory Compliance
VynFX for Risk & Compliance ensures adherence to safety protocols by providing guided video workflows, documenting inspections, and enabling remote supervision of high-risk tasks like service strike prevention and shrouding
Reduced accidents and injuries to field workers
Improved compliance with safety regulations
Reduced risk of penalties and liabilities
Example Use Case
Shrouding
Power up your field and office operations
Accelerated Integration of New Energy & Enhance Customer Relations
VynCX for Connections streamlines the process of connecting new renewable energy sources (solar, wind) to the grid and facilitates fuse upgrades with remote site surveys, inspections, and commissioning
Faster and more efficient integration of renewables
Reduce connection delays
Reduce call centre volume
Improve customer trust and engagement
Example Use Case
Fuse Upgrade Surveys
Proactive Maintenance & Faster Restoration
VynFX for Operations & Maintenance enables remote inspections of substations and power lines, guides field workers through repairs (including mains replacement), and facilitates rapid damage assessment during outages.
Reduced frequency and duration of outages
Improved efficiency of maintenance crews
Extended asset lifespan
Example Use Case
Mains Replacement
Safer Field Operations & Regulatory Compliance
VynFX for Risk & Compliance ensures adherence to safety protocols by providing guided video workflows, documenting inspections, and enabling remote supervision of high-risk tasks like service strike prevention and shrouding
Reduced accidents and injuries to field workers
Improved compliance with safety regulations
Reduced risk of penalties and liabilities
Example Use Case
Shrouding
Resources
17 May 2025
IUCX Phoenix: Vyntelligence brings the heat (and customer innovation)!
The Innovate UtilityCX IUCX conference reinforced what we've long believed at Vyntelligence utilities are rapidly evolving toward intelligent, customer-centric operations....
13 Mar 2025
When is ‘Good’, Just Not Good Enough? How to Measure and Improve the Customer Journey
In todays competitive landscape, customer service is a critical differentiator to build brand loyalty and drive business success....
10 Jun 2024
Responsible AI: Redefining Field Operations & Customer Experience
At Vyntelligence, we are dedicated to simplifying work by intertwining AI with human ingenuity, enabling individuals and organisations to make better decisions....
Resources
20 Jun 2025
Faster Quotes, Faster Installs and Improved Customer Experience for New Gas Connections
Download Full Case StudyThe ChallengeA major UK gas provider to more than a million homes needed to improve the customer experience for new gas connections....
20 Dec 2024
The Game Changers Behind the Next Digital Revolution
2024 has been a ground-breaking year, marked by technological leaps and a global shift toward sustainable growth....
13 May 2024
Ebook: A Leader’s Guide to Improving CSAT, Regulatory Compliance and Operational Efficiency Using Video and AI Innovation
In an era marked by rapid technological advances and shifting consumer expectations, utility leaders face a complex set of challenges....
Resources
17 May 2025
IUCX Phoenix: Vyntelligence brings the heat (and customer innovation)!
The Innovate UtilityCX IUCX conference reinforced what we've long believed at Vyntelligence utilities are rapidly evolving toward intelligent, customer-centric operations....
13 Mar 2025
When is ‘Good’, Just Not Good Enough? How to Measure and Improve the Customer Journey
In todays competitive landscape, customer service is a critical differentiator to build brand loyalty and drive business success....
10 Jun 2024
Responsible AI: Redefining Field Operations & Customer Experience
At Vyntelligence, we are dedicated to simplifying work by intertwining AI with human ingenuity, enabling individuals and organisations to make better decisions....
