We’re able to prioritise and get field teams to those who need us more urgently and make better use of resources. 25% of issues reported are being mitigated upfront, saving visits and travel, especially with the price of fuel right now, and helping help customers faster

Vyn helped capture key information with a heightened sense of speed, reduced contact and sped up the process for customers … We think we should be saving potentially £130k-140k a year in saved visits by using Vyn.

When I was asked to trial the Vyn app, being a bit of a dinosaur, I thought this was going to be a waste of time, but it’s probably been one of the best products that Northumbrian Water could have used.

The great thing about Vyntelligence … we’ve reduced lead times for the customer and get the job delivered right first time … by creating this remote surveying capability tool, surveyors can now survey double figure jobs … geography is not a boundary anymore

Switching to video intelligence saw many benefits. One was a better audit trail due to richer information. Second, filming using video has brought about a higher level of consciousness

Vyn proved simple to deploy and has resulted in a 35% productivity improvement. We’re helping customers make greener choices with this innovative digital technology

Installers now self-audit their own work with the Vyn technology. So 100% audits are being completed remotely, saving us over a million carbon miles so far. We are seeing faster installs by a factor of 70% and reduced re-works by 60%