London, UK — April 24, 2026 — Vyntelligence (Vyn®), a category-pioneering Agentic Video Intelligence Work Platform, today announced the appointment of Imran Patel as Industry Leader for Utilities and Telecoms ecosystem. 

Imran joins Vyntelligence at a time of rapid growth as demand for infrastructure and AI outpaces global supply. With affordable power and water availability becoming a primary constraint and data centre demand expected to triple by 2030, a critical gap exists between planning and implementation. Vyntelligence is bridging this gap with the largest short video AI platform to simplify frontline work, reduce cost to serve for consumers and accelerate asset lifecycles with full regulatory compliance.

Kapil Singhal, Co-founder & CEO of Vyntelligence, said:

“We are excited to welcome a leader who deeply understands the intersection of end-to-end customer experience, field experience and AI-driven digital transformation. Imran’s track record spans diverse industries where people & data are the engines for change. With Imran’s leadership, we are doubling down on our commitment to delivering faster, smarter outcomes on the last mile of work for Utilities & Telecoms ecosystem.”

Imran Patel, Industry Leader for Telecoms & Utilities Ecosystem, added:

“I’m incredibly excited to be joining Vyntelligence at such a pivotal time in its growth journey. The business is at a truly exciting inflection point, and I’m looking forward to leveraging my industry experience across telecoms and utilities to help drive the next phase of scale and impact. What particularly drew me to Vyn® is its innovative approach to AI and how it’s pushing the boundaries of what’s possible in transforming frontline customer and field operations. I’m thrilled to be working with such a forward-thinking team and contributing to future success.”

Prior to joining Vyntelligence, Imran served an illustrious 20-year career leading complex, regulated organisations through massive digital shifts. Most recently, as Chief Customer & Digital Officer at Yorkshire Water, he led a 1,500-person organisation. His career also includes executive roles at BT, Openreach and Sky, where he managed national field operations of over 4,000 personnel, generated over £40 million in new revenue, and realised £40 million in operational efficiencies.

In his new role, Imran will spearhead the positioning of Vyn® as the essential digital layer for critical infrastructure. He is set to drive the adoption of Vyntelligence’s agentic workflows, helping organisations capture operational reality and deliver a Total Experience platform that unifies the journey for customers, contractors, and colleagues alike.

For more information on how Vyntelligence is transforming the Telecoms and Utilities landscape, visit www.vyntelligence.com.

-ENDS-

For media enquiries, please contact:

Isha Jain at isha@vyntelligence.com 

About Vyntelligence

Vyntelligence (Vyn®) is the market-leading Agentic Video Intelligence Work Platform designed for customers, contractors, and colleagues. Vyn® simplifies and speeds up work with short video data capture and Agentic Video Intelligence. Trusted by 90% of top UK utilities, as well as telecommunications and retail clients, Vyn® powers insightful collaboration across multibillion-dollar worth of assets, harnessing insights from 200+ contractor firms, thousands of colleagues, and millions of retail consumers. 

As a pioneer in Agentic Video Intelligence, Vyn® has the largest expertly-curated short-video knowledge base, integrating advanced Generative AI models across video, vision, and speech. Vyn® AI uses contextual video to convert unstructured field work into structured, actionable data. This allows organisations to benefit from more accurate quotes, shorter order-to-delivery times, and enhanced worker safety and compliance reporting. The resulting audiovisual data seamlessly nourishes back-office systems and supervisory dashboards, driving end-to-end process automation. 

Recognised as a Gartner Cool Vendor 2023, Vyn® holds US patents for Smart Data Capture and AI-driven insights. Vyn® SmartVideoNotes® and Vyntelligence are registered trademarks of humanLearning Ltd. For more information, visit www.vyntelligence.com.