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Vyntelligence
  • Solutions
    • Quick Quotes
    • Construction, Installation and Commissioning
    • Customer Self-Service
    • Safety & Asset Management
  • Industries
    • Utilities
    • Electricity & Gas
      • New Service Connections
    • Green Energy
    • Water
      • New Service Connections
      • Leaky Loos
    • Telecoms
      • New Installations
      • Fibre Deployment
      • Mobile Deployment
    • Manufacturing
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    • Platform Overview
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      • Vynners’ Community
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  • About
    • Our Story
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    • Contact us
Vyntelligence
  • Solutions
    • Quick Quotes
    • Construction, Installation and Commissioning
    • Customer Self-Service
    • Safety & Asset Management
  • Industries
    • Utilities
    • Electricity & Gas
      • New Service Connections
    • Green Energy
    • Water
      • New Service Connections
      • Leaky Loos
    • Telecoms
      • New Installations
      • Fibre Deployment
      • Mobile Deployment
    • Manufacturing
  • Technology
    • Platform Overview
    • AI for Outcomes
    • Security
    • FAQ
  • Resources
    • Customer Stories
    • Blogs
    • News
    • Events & Webinars
      • Vynners’ Community
    • Glossary
  • About
    • Our Story
    • Sustainability
    • Team
    • Partners
    • Careers
    • Contact us

Tag - CX – Connections

News
Vyntelligence recognised as a Sample Vendor in the 2022 Gartner® Hype Cycle™ for Customer Service & Support Technologies
Viki Michael
13 September 2022

Vyntelligence recognised as a Sample Vendor in the 2022 Gartner® Hype Cycle™ for Customer Service & Support Technologies

The 2022 Gartner Hype Cycle report on CSS technologies said, “many customer service organisations are striving...

4 min
Blogs
How the Water Industry can Lead the Way in Digital Customer Experience and Be More Sustainable
Viki Michael
6 September 2022

How the Water Industry can Lead the Way in Digital Customer Experience and Be More Sustainable

Today’s customers expect a simple, quick and tailored service experience. With one third of...

5 min
BlogsCustomer Stories
Vyn SmartVideo reduces lead time for new service requests improving customer NPS
Viki Michael
20 April 2022

Vyn SmartVideo reduces lead time for new service requests improving customer NPS

Vyn SmartVideo reduces lead time for new service requests improving customer NPS

2 min
Blogs
Embracing new technologies to deliver a seamless customer experience and achieve material business outcomes
Viki Michael
4 March 2022

Embracing new technologies to deliver a seamless customer experience and achieve material business outcomes

Embracing new technologies to deliver a seamless customer experience and achieve material business outcomes

7 min
BlogsCustomer Stories
Vyn improves customer experience and shortens order-to-delivery time at JLA
Viki Michael
12 January 2022

Vyn improves customer experience and shortens order-to-delivery time at JLA

Smart video improves customer experience and shortens order-to-delivery time at JLA

2 min
Blogs
Looking Ahead – Making Data & Frontline Teams Future-ready
Viki Michael
20 December 2021

Looking Ahead – Making Data & Frontline Teams Future-ready



Looking Ahead - Making Data & Frontline Teams Future-ready

4 min
0
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BlogsEvents & Webinars
In conversation with Openreach: Better quality installations and digital remote work assurance with Vyn SmartVideoNotes
Viki Michael
10 December 2021

In conversation with Openreach: Better quality installations and digital remote work assurance with Vyn SmartVideoNotes

In conversation with Openreach: Better quality installations and digital remote work assurance with Vyn...

2 min
0
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BlogsEvents & Webinars
Celebrating Achievements with Star Vynners from Cadent Gas, Welsh Water and JLA
Viki Michael
1 December 2021

Celebrating Achievements with Star Vynners from Cadent Gas, Welsh Water and JLA

Celebrating Achievements with Star Vynners from Cadent Gas, Welsh Water and JLA

4 min
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BlogsCustomer Stories
Simpler digital remote audits for network installations
Viki Michael
30 September 2021

Simpler digital remote audits for network installations

Simpler digital remote audits with Vyn transform the installation handover process for the UK’s leading network...

2 min
Blogs
Stronger connections for a greener future
Viki Michael
9 June 2021

Stronger connections for a greener future

Stronger connections for a greener future

3 min
Blogs
Being smart and being sustainable go hand in hand
Viki Michael
28 April 2021

Being smart and being sustainable go hand in hand

Being smart and being sustainable go hand in hand

3 min
BlogsEvents & Webinars
Stepping into 2021 | Top 8 Priorities for Energy and Water companies
Viki Michael
9 December 2020

Stepping into 2021 | Top 8 Priorities for Energy and Water companies

Stepping into 2021 | Top 8 Priorities for Energy and Water companies

3 min
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Blogs
Smart Video Enhances Customer Experience In Utilities
Viki Michael
22 July 2020

Smart Video Enhances Customer Experience In Utilities

Smart Video Enhances Customer Experience In Utilities

4 min
0
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Blogs
AI-Powered Video Intelligence Keeps Field Service Workers & Customers Safe
Viki Michael
9 July 2020

AI-Powered Video Intelligence Keeps Field Service Workers & Customers Safe

AI-Powered Video Intelligence Keeps Field Service Workers & Customers Safe

5 min
Blogs
Leading the Change to Remote Video Audit & Supplier Collaboration at Openreach
Viki Michael
22 June 2020

Leading the Change to Remote Video Audit & Supplier Collaboration at Openreach

Leading the Change to Remote Video Audit & Supplier Collaboration at Openreach

7 min
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Blogs
How can you unify the customer experience? Read our top insights from the recent London Salesforce World Tour.
Viki Michael
27 May 2019

How can you unify the customer experience? Read our top insights from the recent London Salesforce World Tour.

How can you unify the customer experience? Read our top insights from the recent London Salesforce World Tour.

5 min
Blogs
Top tips to build Openness & Trust
Viki Michael
16 April 2019

Top tips to build Openness & Trust

Top tips to build Openness & Trust

2 min
Blogs
How can you build trust with your customers?
Viki Michael
3 April 2019

How can you build trust with your customers?

How can you build trust with your customers?

3 min
Blogs
Delivering on the Vision for Change
Viki Michael
14 March 2019

Delivering on the Vision for Change

Delivering on the Vision for Change
Storytelling, play and re-imagining...

2 min
0
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Blogs
Scaling innovation projects – why storytelling skills matter
Viki Michael
3 March 2019

Scaling innovation projects – why storytelling skills matter

Scaling innovation projects - why storytelling skills matter

10 min
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