Vyn for Service

Empower your field service team

Boost operational efficiency with the power of Vyn SmartVideoNotes.

Capture, share and unlock data insights with AI-powered video intelligence to:

  • Drive faster, smarter business decisions
  • Improve operational efficiency and field productivity
  • Strengthen the ‘right first time’ culture
  • Enhance the customer experience
  • Reduce unnecessary site visits

See how AI-powered video intelligence has helped supplier quality focus and remote customer service.

‘vyn for Sales’ is new to the Salesforce AppExchange
"Vyn for Service saves significantly on visits when formerly, we needed to send teams of up to four senior staff on a repeat visit. With ‘Vyns’, we can analyse the field visit as a team from the comfort of the office, saving time and money.”

Team Supervisor, Water Industry
"Vyn for Service saves significantly on visits when formerly, we needed to send teams of up to four senior staff on a repeat visit. With ‘Vyns’, we can analyse the field visit as a team from the comfort of the office, saving time and money.”

Team Supervisor, Water Industry
‘vyn for Sales’ is new to the Salesforce AppExchange
“The digitisation of field service work – from Vyn for Service’s AI-powered video – increases the quality of the work completed and accelerates business solutions.”

Innovation Director, Global Utility
“The digitisation of field service work – from Vyn for Service’s AI-powered video – increases the quality of the work completed and accelerates business solutions.”

Innovation Director, Global Utility
‘vyn for Sales’ is new to the Salesforce AppExchange
"Vyn for Service makes it easier to capture everything. Rather than having to write it down you just record a video on any device, even offline, and simply describe what’s going on. No more laborious paper forms.”

Area Manager, Water Industry
"Vyn for Service makes it easier to capture everything. Rather than having to write it down you just record a video on any device, even offline, and simply describe what’s going on. No more laborious paper forms.”

Area Manager, Water Industry
‘vyn for Sales’ is new to the Salesforce AppExchange
“Vyn for Service offers a reliable, intelligent and proven technology. It is changing how our network staff audits and reports activities.”

Business Leader, Energy industry
“Vyn for Service offers a reliable, intelligent and proven technology. It is changing how our network staff audits and reports activities.”

Business Leader, Energy industry
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Field service logos

Reimagine your field data capture

Customer Issue Reports | Self & Remote Audits | Site Safety Risk Assessments

Visualise

visualise xl
Enhance customer service delivery while saving site visits and streamlining operations.

Share and instantly access visual data intelligence from the field.

 

u148 Smart AI video capture

u140 Smart sharing

u138 Smart customer service actions

Analyse

analyse xl
Automated data analytics for faster smarter decisions.

Make your people and processes agile with Vyn's AI powered predictions.

 

u140 Smart routing and searches

u136 Smart recommendations

Realise

realise xl
Derive business value from access to actionable insights.

Integrate seamlessly and securely with existing WFM, CRM and AM workflows.

Improve operational efficiency from 360-degree view of data intelligence.

 

u142  Smart connections

u150 Smart outcomes

Benefit from the power of AI video automation

 

£5m

annual savings from self & remote audit *

10w

weeks to achieve business value

85%

improvement in customer experience

6x

 

faster delivery of services with AI-powered predictions

30%

saved visits and reduced paper costs

71%

reduction in acceptance time

99%

application uptime with enterprise-grade cloud architecture

£0

investment in hardware to get started

* 1,000 workforce, 1m customers

How it Works

 

capture

Capture

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Act

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