Field service intelligence, live from the front line.

vyn intelligently captures updates from your field engineers in simple, 30-60-second SmartVideoNotes (‘vyns’). Replace your forms with vyns for virtually any workflow - health & safety, asset management, repairs, or reports to customers. In short, vyn is simpler, faster, better:

  • Less typing, less admin for field agents
  • Automatic updates, faster feedback
  • More actionable insights from analytics
  • More accurate handovers
  • Better process compliance

The unique algorithms (patents pending) enable enhanced audio and video analytics using machine learning and artificial intelligence.

Fast intelligence - powered by vyn

  • Productivity: vyn drives faster and better decisions using a SmartVideoNotes solution that automatically updates your field systems. By prompting users and capturing accurate, rich data from the first visit, the next operative knows exactly what’s needed to save on costs.
  • Compliance: vyn reinforces your process compliance, prompting the correct data to be captured exactly when and where it’s needed. Your engineers and your systems will finally speak the same language. Get high quality data with vyn’s automated reminders that focus on simple actions.
  • Revenue:  With a clear, high-fidelity record of customer feedback, enhanced by analytics, engineers can focus on delivering the very best customer experience to drive revenue growth.

vyn Sales Intelligence delivers