Telent selects Vyntelligence as a digital partner to support major communications refresh in NHS ambulances across the England

Anomaly Detection

Vyntelligence has been chosen as a digital partner to support Telent in the NHS Ambulance Radio Programme (ARP) Mobile Data Vehicle Solution (MDVS). The MDVS programme is a replacement of communications equipment within all 11 NHS ambulance trust vehicles in England. Through partnering with Vyntelligence, Telent’s field service engineers will be able to carry out all vehicle inspections, checks and installation of equipment from their smart mobile device, removing all aspects of paper-based job sheets through a single digital workflow solution.

All vehicle field services activity will be controlled and managed via an end-to-end seamless digital assurance process that the field engineers’ access via the Vyn application on their smartphone or tablet. Vyn SmartVideoNotes makes it simple to capture the information, using short asynchronous video with automated AI annotation capabilities giving both Telent and the NHS Ambulance Trusts the ability to review, triage and remote audit the work carried out to ‘close the loop’ faster, saving carbon miles in inspection visits and improving customer experience.
Vyntelligence patented technologies and smart categorisation of these data streams enable a customisable, mobile-friendly service execution platform that empowers frontline teams, customers, and partners with augmented intelligence to improve the service delivered.

Grant Cowans, Head of Operations (Ambulance Radio Programme) Telent said: “Having the Vyn Smart mobile application will provide tangible benefits and savings for both Telent and our customers, it will reduce time on site, allow our teams to carry out real time audits and very importantly help contribute towards meeting Telent’s commitment to reduce our carbon footprint.”

Kapil Singhal, Co-founder and CEO of Vyntelligence said: “We are delighted and extremely proud to have been chosen by Telent, to support them on this vital emergency service programme to digitally assure efficient delivery with high quality & safety of service. We remain committed to our ecosystem of partners and enable sustainable innovation that is simple to use, simple to deploy and scale within weeks''

About Telent
Telent is a leading technology company and specialist in the design, build, support and management of the UK’s critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. We enable organisations to create, improve and operate the ICT and communication networks that their businesses and operations depend on.

Telent are at the heart of many of the UK’s and Ireland’s best-known organisations, with a strong focus on key areas including transport, emergency services, network providers and the public sector. Our expertise, accreditations and knowledge make us a trusted partner for organisations at the forefront of the digital revolution.

Clients include Transport for London, Highways England, Maritime and Coastguard Agency, Virgin Media, Network Rail, Openreach, Merseyside Fire and Rescue and Hinkley Point C.

About Vyntelligence
Vyntelligence's simple-to-deploy, award-winning smart video AI and digital work assurance platform empowers frontline workers and customers to capture short video data using their mobile, to enable remote experts and personnel to make early decisions based on AI-powered insights from the pioneering SmartVideoNotes technology.

The patented AI-driven technology is delivering remote work assurance for leading global businesses in the Green energy, construction, telecoms, emergence services, utilities and manufacturing industries. Vyntelligence helps clients realise 10x ROI by rapidly improving first-time-right metrics, saving field visits, and delivering an improved customer experience in addition to deploying new and differentiated solutions.

Headquartered in London, Vyntelligence is leading sustainable innovation for global businesses in the water, energy and telecom industries such as NWL, Engie, EDP and Openreach. Vyn has been granted US patents for Smart Data Capture, Ranking and Delivery of Insights. Vyn and Vyntelligence are registered trademarks of humanLearning Ltd.

-----

Do you want to start your journey to a more efficient customer engagement and improved site audits and remote inspections? Start a 14-day free trial.